Recreation Administrative Assistant (PT Unbenefited)

The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility.

DISTINGUISHING CHARACTERISTICS
This is a temporary, unbenefited position and is considered extra help.


Work Schedules:

• Monday through Friday with occasional nights, weekends, and holidays
• Schedules are typically 4-6 hour shifts ranging between: 5:00 AM - 9:00 PM

Locations/Programs:

• Milpitas Community Center 

• Milpitas Sports Center 

• Barbara Lee Senior Center  

• Special Events

Duties may include, but are not limited to the following:

• Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. 
• Provide directions and assist with check-in as needed.
• Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed.
• Process registration, rental, and membership transactions in the registration system and perform cashier duties.
• Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files.
• Receive and distribute supply orders and maintain inventory records.
• Open and close building in accordance with established procedures.

EDUCATION AND EXPERIENCE

• Minimum age at the time of hire is 18 years old. 
• No work experience is required

DESIRED QUALIFICATIONS 

• Some office and/or customer service experience is preferred. 
• Strong verbal and written communication skills in English
• Conversational fluency in Spanish, Vietnamese or Chinese preferred.

SPECIAL REQUIREMENTS
Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact.

SUPERVISION RECEIVED AND EXERCISED

• Supervision is received from a Recreation Services Supervisor, or higher, job classification.
• No supervision is exercised over others.

In compliance with the Americans with Disabilities Act, the City of Milpitas will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department.  

The City of Milpitas is an Equal Opportunity Employer.