- Location
- Needham, MA, United States
- Department
- 15100 - Quality Assurance
- Seniority
- VP
- Experience
- 15+ years
- Source
- Greenhouse
Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
The Vice President of Product Excellence is a senior executive responsible for ensuring the quality, reliability, and compliance of all embedded electronics, firmware, and software components in the company’s consumer products. This leader will shape quality strategies that align with product innovation, regulatory compliance, and customer satisfaction, overseeing quality functions across hardware electronics and digital technologies.
Key Responsibilities:
Strategic Leadership
- Develop and implement a comprehensive quality strategy for electrical systems and software across all product lines.
- Partner with Engineering, Product, Operations, and Compliance to ensure quality is integrated early and throughout the product development lifecycle.
- Represent the Quality function in executive decision-making and strategic planning processes.
Quality Assurance & Compliance
- Establish and enforce rigorous testing and validation protocols for embedded systems, connectivity modules, firmware, and companion apps.
- Ensure compliance with industry standards and regulations (e.g., UL, FCC, CE, ISO 26262, IEC 61508, GDPR, cybersecurity standards).
- Maintain a robust software and hardware quality management system that supports traceability, version control, and defect tracking.
Product Lifecycle Management
- Drive quality risk assessments during concept, design, prototyping, and launch phases.
- Oversee validation of hardware-software integration and product interoperability.
- Lead root cause analysis, corrective/preventive actions (CAPA), and quality incident resolution.
Data-Driven Quality
- Leverage analytics, field data, and user feedback to identify and resolve quality issues.
- Use KPIs and dashboards to track defect rates, test coverage, field failure rates, and software performance.
Leadership & Team Development
- Build and lead a cross-functional team of electrical quality engineers, software QA, and systems testers.
- Champion a culture of innovation, accountability, and continuous improvement within the quality organization.
Qualifications:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Software Engineering, or related field.
- 15+ years of experience in hardware/software quality engineering, with 5+ years in a senior leadership role.
- Proven expertise in embedded systems, IoT devices, mobile applications, and consumer product development.
- In-depth knowledge of QA methodologies, standards, and tools for both hardware and software (e.g., ISO 9001, ISTQB, Agile testing, JIRA, Jenkins, automated testing).
- Strong knowledge of product safety, EMC, and cybersecurity standards.
Preferred Qualifications:
- Experience with connected products, smart home devices, wearables, or other electronics-heavy consumer goods.
- Certifications in Quality (ASQ, ISTQB), Six Sigma, or Agile/Scrum frameworks.
- Experience managing distributed quality teams and global manufacturing partners.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
