Site Manager

Join the Ivy Tech Madison team as a Site Manager and lead correctional education programs that transform lives through education! This leadership role oversees daily operations, supports faculty and staff, and partners with correctional facility leadership to deliver high-quality educational opportunities for incarcerated students

Position Summary:
The Site Manager serves as the on-site leader responsible for the successful delivery of Ivy Tech Community College’s Correctional Education programming at an assigned Indiana Department of Correction (IDOC) facility. This role bridges statewide strategy with on-the-ground execution, ensuring high-quality instruction, compliance, data integrity, and strong collaboration with IDOC partners. The Site Manager leads instructional and support staff, cultivates a positive professional culture, and ensures safe, compliant, and effective educational operations within the correctional environment.

Major Responsibilities:
1. Leadership & Culture
• Serve as the on-site leader for Ivy Tech correctional education programs at the assigned facility.
• Model professionalism and cultivate a positive, solution-oriented, cohesive culture aligned with outward-mindset practices.
• Build and maintain professional relationships with site staff, students, and facility leadership (Warden, Deputy Wardens, custody staff).
• Facilitate staff meetings, coaching sessions, team development activities, and participate in department head meetings.
• Enforce Ivy Tech and IDOC policies consistently and fairly.

2. Staff Supervision & Development
• Assist HR in recruiting, interviewing, selecting, and recommending staff.
• Support onboarding plans and connect staff to statewide training.
• Supervise all education staff assigned to the site, including ABE teachers, vocational instructors, special education staff, and administrative support.
• Conduct staff observations, coaching, and continuous quality improvement processes (monthly CQIs, classroom walk-throughs and observations, and evaluations).
• Ensure new employees are effectively onboarded and connected to statewide orientation and training.
• Clarify expectations and communicate program goals with instructional and support teams.
• Manage personnel processes: time off, performance evaluations, goal setting, professional development plans, disciplinary actions, interviews, and terminations.
• Address performance concerns proactively, escalating to regional/state leadership and/or HR when necessary.
• Troubleshoot instructional and personnel challenges in a timely manner.

3. Program & Instructional Oversight
• Ensure performance targets are met, including enrollments, completions, MSGs (Table 4/4B), HSE, Literacy, and CTE metrics.
• Monitor instructional delivery, classroom scheduling, teacher coverage, and student engagement.
• Support best practices in teaching and learning, including appropriate accommodations for students with disabilities.
• Oversee CTE program compliance: credential requirements, lab safety, tool control, equipment maintenance.
• Ensure GED/TABE testing procedures are followed and documented.
• Ensure compliance with Special Education reporting, testing, and case conference processes.

4. Data & Reporting
• Ensure accurate tracking of student enrollments, attendance, completions, MSGs, and other performance measures.
• Submit required statewide deliverables on time, including quarterly reports, CQI forms, and weekly/site-specific reports.
• Partner with data specialists to maintain up-to-date and accurate data in InTERS/Banner.
• Identify gaps in performance and collaborate with staff to develop corrective action plans.
• Oversee data accuracy in Delta, including completion paperwork.
• Provide required documentation and compliance support for ACA audits.
• Monitor testing outcomes to ensure instructional focus and intervention.

5. Safety & Security
• Partner with custody staff to ensure secure and safe environments across all education spaces.
• Enforce safety policies: locked doors, line-movement procedures, tool control, and other security expectations.
• Identify, monitor, and report safety risks to facility leadership and state team.
• Participate in required IDOC safety/security training.
• Reinforce best practices for staff safety and professional boundaries.
• Monitor appropriate staff–student relationship expectations.

6. Operational & Administrative Management
• Manage daily scheduling of classes, teacher prep, staff breaks, and facility access.
• Ensure educational spaces are adequately maintained and stocked (technology, supplies, instructional materials).
• Submit and track facility work orders, IT tickets, and maintenance needs.
• Monitor site budgets and oversee fixed-asset tracking.
• Coordinate student accommodations and maintain documentation.
• Ensure compliance with ACA audit processes and documentation requirements.

7. Communication & Collaboration
• Serve as the primary liaison between site teams, Ivy Tech Correctional Education leadership, IDOC facility leadership, and other stakeholders (e.g., TLM partners).
• Communicate statewide updates, expectations, policy changes, and performance expectations to site staff.
• Participate in statewide and regional meetings, professional development, and collaborative initiatives.
• Represent Ivy Tech and its mission professionally at all times.
• Coordinate special activities and events with facility partners as needed.

Preferred Qualifications:
• Bachelor’s degree (Education, Workforce Training, Management, or related field).
• Experience in K-12, adult education, correctional education, workforce training, or related role.
• Experience supervising instructional or operational staff.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to build and maintain relationships across diverse teams.
• Demonstrated ability to meet deadlines, manage data, and implement accountability systems.
• Experience working in secure facilities or with justice-involved populations is highly preferred.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.