Marketing Product Consultant & Spanish Translation Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for delivering specialized portions of a marketing initiative. Key responsibilities include performing a variety of analysis and process improvement activities to support business deliverables. Job expectations include working with senior managers within the Marketing team who will provide coaching and instruction, and delivering solutions based on a defined set of project/program goals.

• Manage reviews of Spanish translations across Marketing for Consumer & Small Business products and services. 

• Marketing materials are for various channels and servicing areas including ATM, Financial Centers, Digital Content and Mobile Banking, Statements and Direct Mail campaigns, Claims, Fraud, Card and Mortgage letters. 

• Partners with our enterprise translation agency to monitor quality, ensure consistency across communications and provide updates to the translation memory. 

• Manage overall translation processes for Marketing, including updates to processes, process improvements, and communications to the organization as changes occur that may impact the Non-English language translation process. 

• The successful candidate must be able to work independently to proof-read Spanish translations ensuring translations are accurate with the English version of the material and consistent with terminology used in other Bank of America marketing materials in Spanish. 

• Reviews must be completed in a timely manner through MAP (Marketing Approval Portal) – on average 80 reviews a month. 

Required Qualifications:

• Proficient in Spanish reading, writing, and speaking; Ability to pass Verbal and Written Certification Test

• Self-starter with excellent verbal, written, and people skills

• Ability to influence business partners and support management of the vendor

• Strong project management skills

• Ability to identify and escalate concerns/issues with a sense of urgency. 

• Builds partnerships and collaborates across teams

• Ability to manage multiple programs 

Desired Qualifications:

• Proficient with PowerPoint & Excel

• Knowledge of banking industry

• Detail Oriented

• Critical Thinker

• Self-Motivated

• Strong Organizational Skills

• Bachelor degree or equivalent

Skills:

• Adaptability

• Collaboration

• Problem Solving

• Product Marketing and Branding

• Project Management

• Active Listening

• Attention to Detail

• Oral Communications

• Prioritization

• Solution Delivery Process

• Analytical Thinking

• Business Acumen

• Digital Marketing

• User Experience Design

• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week: 

40