Customer Service Officer (Call Centre - Woodlands)
Certis Integrated Services
·Today
- Salary
- $2k – $3k/mo
- Location
- SG
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Closing date
- Today
- Source
- Vincere
Description
Customer Service Officer (Call Center)
Woodlands
$2,300 - $2,600 / month
12 Months Contract (Renewable Annually)
Job Scope:
- Handle enquiries and correspondence received through telephone, email, and IVR systems
- Update records & cases in system
- Coordinate with teams to resolve feedback/issues
- Prepare reports & follow up on cases
- Perform data entry and system updates with a high level of accuracy
Requirements:
- Good verbal and written communication skills
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Strong organisational and record-keeping abilities
- Able to manage multiple tasks and prioritise work effectively
- Professional and customer-focused approach when handling enquiries and feedback
Additional Information:
Work Schedule:
AM Shift: 8am - 5pm
PM Shift: 2pm - 11pm
6 days/week, Weekends
Interested applicants, apply now and start earning with a flexible work arrangement!We regret that only shortlisted candidates will be notified. Thank you.
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EA License No: 11C3955
EA Personnel Name: Marilyn Ong
EA Personnel No: R1105901
Skills
ExcelCustomer Service