- Salary
- ₹20k – ₹30k
- Location
- Bangalore, India
- Workplace
- Onsite
- Department
- Customer Service
- Source
- Keka
Description
bout Discover Dollar
Discover Dollar is an AI-native company that helps large enterprises across the US and Canada find and recover money lost through overpayments, contract non-compliance and profit leakage in accounts payable. We turn transaction data into validated claims and recover that value from suppliers, across retail, manufacturing, CPG, healthcare and insurance.
About the Role
The Head of Audit runs Discover Dollar’s audit organization, the company’s largest team. It has 60+ people across two offices, one in Bangalore and one in Mangalore serving Fortune Global 500 clients. The role covers audit development for new clients, support for delivery teams, operational insights for Sales and Marketing, and plans to scale the audit organization while keeping costs low.
You will be the Head of Audit’s high-trust partner. Your job: turn ideas into plans, and drive plans to closure. You will run the operating rhythm of the audit organization, keep key metrics current and in one place, and manage the Head of Audit’s time and communication so they can focus on clients, audit development and leadership decisions.
You will act with authority delegated by the Head of Audit on cadence and follow-through. You will raise slipping work directly with them.
This is not a recovery-audit execution role. You will not be auditing transactions. You will be making sure the organization that does it runs well.
What You Will Do
1. Operating rhythm and program management (~40%)
- Turn discussions and ideas into action plans with owners, milestones and deadlines
- Build and maintain trackers for client initiatives and internal programs, including new-client audit setup
- Run weekly and monthly reviews: agenda, pre-reads, notes, action items and follow-ups
- Chase actions to closure, and flag risks and slippage early
- Coordinate with audit team leads, the data and analytics team, and other functions to unblock work
2. Metrics and reporting (~20%)
- Maintain a single, trusted view of key metrics: spend reviewed, claims pipeline, recoveries, delivery health and key risks. The source systems stay with their owners.
- Publish a weekly metrics pack at a fixed time
- Prepare documents and decks for internal reviews, client updates and leadership updates
- Package operational insights for Sales and Marketing, and support analysis for scale and cost planning
3. Executive support (~30%)
- Own the Head of Audit’s calendar: plan and sequence meetings, prevent conflicts and protect focus time
- Coordinate internal and external meetings, including across US and Canadian time zones, with the right people, context and materials in place
- Manage inbox and communication:
- Draft updates and summaries on the Head of Audit’s behalf
- Send routine scheduling and internal follow-ups independently
- Get sign-off before anything client-facing, anything involving numbers, or anything that makes a commitment
- Keep priorities, meeting notes, decision logs and follow-up threads organized
- Handle logistics when needed: travel, expense submissions, room bookings and client-meeting arrangements
4. People and org programs (~10%)
- Coordinate hiring
- Track performance-review timelines, training plans and team development programs
What Success Looks Like
By day 30
- You understand the audit lifecycle end to end: data intake → claim identification → validation → supplier submission → recovery
- The initiative tracker covers every active program
- The weekly rhythm is running
By day 60
- Pre-reads go out at least 24 hours before every leadership review
- The weekly metrics pack goes out on time every week
- The Head of Audit’s metric questions get answered the same day
By day 90
- At least 85% of tracked action items close on time
- There are zero calendar conflicts, and 30% of the Head of Audit’s week is protected focus time
- The Head of Audit spends noticeably less time chasing updates
Who You Are
Must have
- Strong writing: you turn messy notes into clear actions and crisp updates
- Structured follow-through: you plan, track and close without being reminded
- Comfort with numbers: you build trackers and basic reports, and you spot what doesn’t add up
- Spreadsheet skills: pivots, XLOOKUP and basic charts in Excel and Google Sheets, plus comfort with slides and docs
- AI-native habits: you use AI assistants every day to research, draft and analyze faster
- Composure with senior leaders: you can push for clarity and push back with tact
- Discretion: you will handle sensitive information, including hiring, performance reviews and client and supplier financial data
- Adaptability: you’re comfortable when priorities shift often, and you learn new tools quickly (Notion, Google Workspace, dashboards, audit platforms)
Good to have
- Exposure to audit, finance operations, procurement, AP or recovery audit
- Experience working with data or BI teams to build simple metrics
- Experience supporting a CXO or function head with calendar, meetings and communication
Background: any graduate or postgraduate degree. You might come from operations, consulting, program management, analytics, or an EA or business-support role where you managed a senior leader’s calendar and communication.
Working Hours
- On-site in Bangalore, with daily direct work alongside the Head of Audit
- Because our clients are in the US and Canada, some evening overlap (IST) is expected
Skills
ExcelAccounts PayableComplianceProcurementProgram Management