Treatment Coordinator

Location:

Family Dental Care of Rocky Hill

Dental Treatment Plan Coordinator - Family Dental Care (Rocky Hill, CT)
Salary Range: $25.00 - $28.00 Hourly

Overview 

The Dental Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.  

Schedule: Full-time, Monday - Friday

Duties/Responsibilities 

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments. 
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.  
• Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
• Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.  
• Assist patient with financial arrangements.  
• Complete pre-authorization.  
• Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.  
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.  
• Check patients out.  
• Answer and return incoming calls from patients.  
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.  
• Other duties as assigned. 

Required Skills/Abilities 

• Dental insurance knowledge is required. 
• Excellent oral and written communication skills. 
• Project coordination experience. 
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. 
• Facility with Microsoft Office and dental practice management software. 
• Positively contribute to a respectful and collaborative working environment with coworkers. 
• Willingness to advance skills through continuing education opportunities. 
• Present to work during scheduled shifts. 
• Eaglesoft knowledge a plus!

Compensation & Benefits:

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance 

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.