- Location
- Omaha, NE, US
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Premier Dental has an opening for a Front Desk position in Omaha, NE. As one of our amazing, long-standing Treatment Coordinators prepares for retirement, we’re looking for someone special to help fill some big shoes and join our dedicated team.
This candidate will work in all 3 areas of the Front Desk department: Treatment Coordinator, Check-in, and Call Center, and will have the opportunity to interact with patients both face-to-face and behind the scenes. The ideal candidate will have excellent communication skills, exceptional attention to detail, and a fantastic ability to multitask in a fast-paced environment. The most successful candidate will have the desire and ability to adapt to daily changes and move promptly & enthusiastically to any Front Desk position. You will work with a large team of dedicated, caring, and FUN dental professionals! We also offer a benefits package that includes health, dental, vision, and disability insurance plans, PTO, and a 401(k) with a match.
Premier Dental is a family-owned 25-operatory practice located in southwest Omaha. Our location is a standout in the community, not only for its large and beautiful building but also for the services provided under one roof: family, cosmetic, and sedation dentistry! We pride ourselves on a culture that fosters personal and professional growth in a positive, fun atmosphere. Voted Best of Omaha & Omaha Choice Awards.
Learn more about us at www.premiersmile.com
Compensation
- Starting at $22, pay based on experience
- Monthly bonus opportunities
Responsibilities
- Provide excellent customer service to all patients and caregivers.
- Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices.
- Serve as a liaison between the Doctors, other medical professionals, and patients, as appropriate.
- Answer inbound calls
- Present patients' walkouts & treatment plans
- Schedule appointments
- Answer patient questions regarding treatment, insurance, and their account
- Collect and post payments
- Discuss payment & financing options with patients
- Patient follow-up by email, text, and phone
- Heavy documentation & tracking of patient communications
- Electronically order prescriptions
Qualifications
- Prior dental office experience preferred but not required (clinical or front desk)
- High school diploma or equivalent
- Highly motivated and organized
- Must possess excellent written and verbal communication skills
- Outstanding positive attitude and demeanor
- Strong ability to troubleshoot problems
- Likes working hard but likes to have fun, too
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