Technician, Central Supply I

Overview

The Central Supply Technician is responsible for issuing, stocking, and delivering supplies to all areas and departments in the Central Supply department. Responsibilities include Central Supply stock replenishment, par stock replenishment, equipment cleaning and data entry.

Responsibilities

Provides departments with appropriate supplies via the Par Level system.

• Areas will be inventoried and restocked in a timely manner. Carts will be straightened, stock will be fronted and left in an organized manner before replenishments are made.
• All chargeable supplies will be stickered as appropriate.
• Maintains close communication with Department Manager and Buyer regarding supply needs and/or problems.

Runs daily ETO and steam sterilizers.

• The sterilizers are to be run as needed nightly. Sterilizer logs will be maintained up-to-date and accurate.
• Biological tests are done on every load.
• DART tests are done daily on steam sterilizers, before the first load of the day.
• Proper safety procedures are followed at all times during decontamination and sterilization processes.

Responds to special requests for supplies.

• Requisitions and/or phone orders for supplies or equipment will be filled and delivered to the requesting department.
• House rounds will be made each shift to check for dirty equipment returning to stock.
• Stand-by equipment will be distributed at the beginning of each shift.

Inputs items into he computer to charge departments for supplies and patients for equipment.

• Posts all issues daily, to departments for stock used, via the Simon System. All requisitions filled are to be recorded the same day.
• Maintains accurate equipment charges through the use of the CAMS computer system.
• Patient charge cards are batched and sent to Data Processing on-time, daily.

Restock Crash Carts and Specialty Carts.

• Responds quickly and accurately when the units call with requests for replenishment of Central Service items.

Promotes positive image of department.

• Phone calls will be answered courteously.
• Requests for service will be responded to promptly and pleasantly.
• Co-workers, both intra and inter-departmental, will be treated with respect.
• Service to others is the goal of the department.

Maintains neat, organized storeroom and prep-room.

• Items returned to Central Service will be re-stickered, if necessary, and re-shelved the same day they are received into the department.
• Stock on shelves will be pulled forward and empty boxes removed daily.
• Empty boxes and trash will disposed of properly.
• Malfunctioning equipment will be sent to Bio Med daily after the proper paper work is filled out.

Professional Conduct

• Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management.
• Follows established hospital and department policies.
• No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation.
• Demonstrates the philosophy of team concept.
• Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity.
• Communicates well with supervisor reporting problems with equipment, supplies, or procedures. Requests assistance as appropriate.
• Maintains confidentiality as related to job responsibilities.
• Exhibits willingness to resolve problems as they arise.
• Consistently projects positive professional image through appearance and behavior.
• Attends 75% of staff meetings or reads and initials minutes.
• Completes assigned work within shift.

Guest/Interdepartmental Relations

• As observed by representatives of management, all interactions are conducted in a professional manner.
• Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations.
• Consistently exhibits appropriate phone protocol (e.g., answers phones promptly, is courteous and helpful).
• Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints).
• Consistently displays cheerful and positive attitude.

Professional Growth and Development

• Completes annual safety updates within established time frames.
• Completes general and departmental orientation within established time frames.
• Attends 80% of in-service programs.
• Maintains licensure/certification as appropriate.

Performance Improvement

• Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. Develops innovative solutions to departmental problems. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals.

Qualifications

• Minimum Education: High School or Equivalent
• Minimum Experience: One year of Central Supply or other hospital experience preferred.
• Required Certification/Registration: CRCST preferred.