- Location
- North West England
- Type
- Full-time
- Department
- Operations
- Seniority
- Director
- Education
- Master
- Source
- RecruiterFlow
Description
Operations Director – Domiciliary Care
North West (Regional Travel Required)
Flexible Salary DOE + Bonus + Benefits
North West (Regional Travel Required)
Flexible Salary DOE + Bonus + Benefits
An exciting opportunity has arisen for an experienced Operations Director to join a growing domiciliary care provider with ambitious plans for expansion across the North West.
Working closely with the business owner, you will play a pivotal role in shaping the future of the organisation, driving operational excellence, supporting commercial growth, and developing a scalable infrastructure capable of supporting long-term success. This is a unique opportunity to join a provider at an exciting stage of its journey and make a significant impact on its future direction.
This role would suit a commercially minded operational leader with a proven track record of growing and scaling homecare services while maintaining exceptional quality standards.
Key Responsibilities
- Lead the operational performance of domiciliary care services across the region
- Work closely with the owner to develop and execute the organisation's growth strategy
- Drive branch performance, service quality, compliance, and profitability
- Identify and pursue opportunities for sustainable business growth
- Support the mobilisation of new services, contracts, and geographical expansion
- Develop and mentor management teams to build a high-performing culture
- Ensure services consistently meet and exceed CQC and regulatory requirements
- Oversee budgets, financial performance, and operational KPIs
- Build strong relationships with commissioners, local authorities, healthcare professionals, and key stakeholders
- Implement systems, processes, and structures to support future growth
Requirements
- Proven experience in a senior operational leadership role within Domiciliary Care or Homecare
- Strong track record of growing and scaling care services
- Commercially astute with experience driving revenue growth and profitability
- Excellent understanding of CQC regulations, compliance, and quality standards
- Experience developing and implementing growth strategies
- Strong leadership, people management, and stakeholder engagement skills
- Ability to balance operational excellence with commercial objectives
- Full UK driving licence and willingness to travel regularly across the North West
What’s on Offer
- Completely flexible salary package DOE
- Negotiable bonus structure
- Significant autonomy to shape and grow the business
- Direct partnership with an engaged and supportive owner
- Opportunity to influence strategic direction and business growth
- Clear pathway to Chief Operating Officer (COO)
- Long-term career progression within a growing organisation
If you're a seasoned operational leader with a track record of scaling domiciliary care services and are looking for an opportunity to make a genuine impact, we'd love to hear from you for a confidential conversation.
Skills
Compliance