- Salary
- $20 – $25/hr
- Location
- Centerville, Ohio, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Healthcare
- Experience
- 1+ years
- Source
- BetterTeam
Description
Our office is seeking a friendly, organized, and detail-oriented Treatment Coordinator to join our growing dental team. This role is ideal for someone who enjoys patient interaction, thrives in a fast-paced environment, and has a passion for helping others understand and access the care they need.
Responsibilities:
- Greet patients upon arrival and provide exceptional customer service throughout their visit.
- Schedule and confirm appointments, ensuring efficient use of the office calendar.
- Assist patients in understanding their treatment options and financial responsibilities.
- Maintain accurate patient records while adhering to HIPAA regulations.
- Collaborate with dental professionals to coordinate treatment plans effectively.
- Handle medical billing processes and insurance verification for patient accounts.
- Manage phone inquiries with professionalism, providing information and addressing concerns.
- Ensure the office environment is organized and welcoming for patients and staff alike.
- Proficiency in dental terminology and medical scheduling is preferred.
- 1 year of experience is required.
- Strong phone etiquette and customer service skills are essential for this role.
- Experience in office management or as a dental receptionist is highly desirable.
- Familiarity with medical billing procedures will be an advantage.
- Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.
- Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
Job Type: Full-time. M 8-15, T-TH 7-4, Fri 8-1
Benefits:
- 401(k).
- Health insurance.
- Paid time off.
- Vision insurance.