- Location
- San Nicolas, Ilocos Region, Philippines
- Workplace
- Onsite
- Type
- Full-time
- Department
- Management
- Seniority
- Mid-Senior Level
- Experience
- 1+ years
- Industry
- Business Services
- Category
- Operations
- Role type
- People Manager
- Environment
- Office
- Source
- SmartRecruiters
Overview
As a Team Manager, you will be responsible for driving team performance, managing client KPIs, and fostering a culture of accountability and engagement. The role involves coaching team members, analyzing performance data, and implementing company initiatives. Candidates must have leadership experience in a BPO setting and a coaching certification. Strong analytical and communication skills are essential.
Skills
Risk ManagementCompliance
Licenses & Certifications
Coaching Certification
Languages
English
About SGS Philippines, Inc
Sutherland is a technology and business process excellence company that works with iconic brands worldwide, providing market-leading technology and business process excellence through AI, automation, cloud engineering, and advanced analytics.
