Accounts Receivable Specialist - Freelance, Remote

Department: Specialized Roles

Employment Type: Full Time

Location: Philippines

Reporting To: Client via Magic

Compensation: $9.00 / hour

Description

The Impact you’ll make

• Prepare and send accurate invoices, statements, and supporting documentation
• Maintain accurate customer records, including billing addresses, contacts, payment terms, tax details, and account changes
• Review or help establish customer credit limits and payment terms

• Review bank activity, lockbox information, checks, ACH payments, wires, credit card payments, and remittance details
• Manually post and apply customer payments in the ERP system (Sage 100)
• Research and resolve unapplied cash, short payments, overpayments, deductions, and misapplied payments

• Monitor aging reports and keep a consistent collection cadence for current and past-due accounts
• Contact customers by phone and email about invoices, balances, payment commitments, disputes, and overdue accounts
• Maintain accurate collection notes, promise-to-pay dates, and account status updates

• Research invoice discrepancies and work with sales, operations, and accounting to resolve customer disputes
• Process and apply approved credit memos, customer credits, adjustments, and write-offs

• Reconcile customer accounts, the AR subledger, revenue accounts, and related general ledger activity
• Prepare AR aging, collection, dispute, and cash receipt reports for management
• Provide occasional administrative support to company leadership, including scheduling, document preparation, and follow-up coordination

Skills, Knowledge and Expertise

• Recent, long-term, hands-on full-cycle AR experience with a stable job history
• Personally handled collections, manual cash application, credit terms, credits, disputes, and reconciliations, ideally within a one- or two-person AR team
• Recent experience supporting a US-based company or communicating directly with US customers
• Clear, easily understood spoken English for unscripted customer calls, plus strong written English
• Proficiency in Excel and experience with accounting or ERP systems, with a strong grasp of debit and credit mechanics

• Technical
  • Full-cycle AR: invoicing, cash application, collections, aging, and reconciliation
  • Basic accounting principles and debit and credit mechanics
  • Sage 100 (or comparable ERP), Microsoft Excel, Outlook, and the Microsoft Office Suite
  • Payment research across checks, ACH, wires, lockbox, and credit card remittances
• Soft skills
  • Confident, clear phone communication, even in detailed, unscripted, or tense conversations
  • Direct, professional communication, with the ability to work well with strong personalities
  • Sharp attention to detail and strong organization
  • Independence: you manage your own workload without needing to be chased
  • Collaboration with sales, operations, and accounting to get to the root of a problem

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

• You take pride in owning a whole process and don’t need a big team or heavy automation to do it well
• You’re comfortable picking up the phone and having firm, respectful conversations about money
• You speak up, ask direct questions, and are at ease with colleagues who are equally direct
• You like digging into the details until the numbers tie out
• You’re reliable and consistent, and you’ve stayed long enough in past roles to see your work through
• You’re happy to jump in on small admin tasks when leadership needs a hand

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

• 40 hours per week
• Monday to Friday 6:00 AM - 3:00 PM Pacific Time

• $9 per hour
• No benefits package included

Benefits