Service Line & Analytics Analyst

Department/Unit:

Budget & Planning

Work Shift:

Day (United States of America)

Salary Range:

$94,957.00 - $147,183.00

The Service Line and Analytics Administrator will be primarily responsible for supporting system-wide service line reporting, financial analysis and managed care contract valuation and analysis for Albany Med Health System. This position will aid in the development and maintenance of service line hierarchies and reporting. They will work with each system entity to make sure service line hierarchies and patient data fields are set up to optimal standards by working with teams throughout AMHS. They will provide system level analytical and technical support regarding business plans, system level strategic planning and program evaluation. With oversight from the Director, this position will also be responsible for building and maintaining the contract analysis module within the Strata system. This will include gathering all the contractual terms and rates for our managed care contracts in addition to government payor modeling. They will ensure the contract analysis module is updated with accurate data for the entire System. The Service Line and Analytics Administrator will aid in building, maintaining, and validating end-user dashboards in the Strata System.

Essential Duties and Responsibilities

• Provide technical support for service line reporting and contract analysis modules in Strata for AMHS.
• Supporting the development of system-wide service line hierarchies and collaboration with clinical and administrative staff throughout Albany Med Health System to appropriately categorize services and specialties.
• Provide financial analytics to assist in performance improvement and margin analysis for decision making for aligning services at the most appropriate cost-effective location.
• Develop standardized analytic tools to facilitate efficient reporting processes and benchmarking across the System.
• With guidance from Director, support Executive leadership team with financial analysis and insight for business operation improvement initiatives.
• Maintaining and testing System functionality including end user dashboards.
• Develop expertise in the ERP, Billing and Decision Support systems to support key responsibilities.
• Develop and maintain an in-depth understanding of reimbursement methodologies and regulations.
• Provides guidance and insight to support standardization, efficiency, and effectiveness of the analytics and product line reporting.

Qualifications

• Bachelor's Degree in Finance or related discipline - required
• Master's Degree MBA - preferred
• 3 - 5 years of business or healthcare finance experience - required
• 3+ years of analytical and reimbursement or contracting modeling experience - preferred
• Experience in Workday, Strata and/or Epic - preferred
• Analytical abilities with expertise in financial modeling.
• Strong knowledge of Microsoft Office with a high level of expertise in Excel.
• Strong understanding of hospital and physician reimbursement.
• Working knowledge of patient billing systems and Revenue Cycle.
• Excellent communication skills, written and oral.
• Ability to work independently and develop analytics from the ground up.
• Strong understanding of financial decision support tools.
• Ability to multi-task and prioritize responsibilities.
• Facilitation and presentation skills
• Ability to translate and make complex subject matter understandable to a diverse customer base
• Effective Project and Change Management skills, including initiating, planning, design, executing, monitoring, closing, and post‐event evaluation
• Solid data analysis skills and familiarity with reimbursement, contract management and other decision support tools and concepts
• Intermediate‐level competency with Microsoft Windows, Outlook, Word, PowerPoint, Teams, Webex
• Ability to work at an advanced level within Microsoft Excel to provide sufficient data analysis and presentation
• Ability to extract data from the Strata Decision Support System and Epic Billing system

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.