Quality Assurance, Monitoring & Testing Sr. Lead Analyst, Senior Vice President

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The Independent Risk Management (IRM) Second-Line Testing Utility (STU)  is responsible for assessing the adequacy of Controls, Monitoring, and Testing Tools that are designed and executed by the IRM Risk Segments. This role will report to the Director, IRM Head of Control Monitoring & Testing within the STU while leveraging, where possible, infrastructure established for the First Line Control Testing Utility (CTU), while maintaining separation in alignment with the Firm's Lines Of Defense model.

This is a newly established team within IRM Controls, with responsibility for objectively monitoring and testing IRM's owned controls within the Manager’s Control Assessment (MCA, aka RCSA). This is a strategic and execution-oriented role responsible for centrally assessing operational control performance and assurance of IRM risk segments as well as developing monitoring and testing tools. This includes the execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assessment activities. The individual will work closely with a core team of controls professionals to manage the oversight of IRM owned monitoring and testing of controls, define best practices and policies, and stand-up central support for an enhanced monitoring and testing program within IRM. The individual will be accountable for reporting controls testing results and providing advice regarding control design and implementation. The position closely follows the latest trends in control design and testing and adapts them for application within their own job and covered businesses and functions. The role will require engagement with senior managers at Director and/or Managing Director levels.

Strong communication and diplomatic skills combined with the ability to influence and persuade stakeholders across the Risk organization are required while providing feedback on the adequacy and effectiveness of controls and any remedial actions required as part of controls assessments.  The individual will be accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy and responsibility for supporting the Head of IRM STU on handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Support IRM STU by leading a team responsible for assessing control design, designing control testing and monitoring tools, developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights for IRM adopted controls.
• Oversee and perform control monitoring and testing execution activities, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Handle control assessment interactions with senior managers at Director or Managing Director levels.
• Maintain relationships and drive accountability with partners and stakeholders to drive control assessment success in support of the business's strategy
• Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.
• Set priorities, allocate resources, and develop management training for individuals and teams and create consistent/standard tools, methodology, and templates.
• Support management in the review and challenge process, within the IRM risk segments on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Communication of insights and Monitoring & Testing results to Senior Stakeholders
• Support training of testing assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the IRM Controls Monitoring & Testing team.
• Maintain relationships and drives accountability with partners, peers, and other LoD stakeholders to drive control assessment and testing's success in support of the business's strategy.
• Review potential issues for accuracy and suitability prior to reporting and communication with IRM Risk Segments.
• Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the bank's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.
• Support and mentor team members on topics ranging from Monitoring, Testing design & execution, control testing platforms and automation.

As a successful candidate, you’d ideally have the following skills and exposure

• Experience managing risk in a first line role or experience in a second- or third-line assurance or testing role.
• 10+ years of relevant experience in Risk & Controls, Independent Risk or Audit preferably in financial services.
• Good understanding and experience of Risk Management (Financial and Non-Financial Risks) including Enterprise Risk, Credit, Model, and Market Risks.
• Subject matter expert on controls design, execution, and/or control testing.
• Strong leadership/executive presence with strong oral and written communication skills.
• Ability to lead and manage teams, work in a team environment and manage relationships with knowledge of industry expectations and best practices.
• Advanced knowledge of testing methodologies, techniques, and risk assessment principles and a solid understanding of processes, risks and controls.
• Independent thinker and able to provide value-adding credible challenge to Businesses/Functions.
• Strong data analysis skills with ability to analyze large data sets and draw meaningful insight and recommend ways to improve quality, controls, and efficiency
• Ability to balance strategic priorities with tactical actions.
• Advanced knowledge and experience in assessing controls design, execution and/or control testing.
• Excellent understanding of the MCA / RCSA (i.e., Risk & Control Self-Assessment) or equivalent risk and control frameworks and processes at peer firms
• In depth understanding of regulations and policy-related documents including standards and frameworks.

Education: 

• Bachelor's/University degree, Master's degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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