Senior Lead – IAM Products, Automation & Identity Platforms

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Primary Responsibilities

IAM Product Strategy & Roadmap

• Define and maintain the multi-year IAM product strategy and modernization roadmap.
• Establish target-state capabilities for workforce IAM, client IAM, privileged access, authorization, machine identities, and identity intelligence.
• Partner with cybersecurity leadership to align IAM capabilities with regulatory requirements, risk management objectives, and business priorities.
• Evaluate emerging technologies and industry trends to continuously improve IAM capabilities.
• Create business cases, investment proposals, and strategic recommendations for IAM modernization initiatives.

Product Ownership & Capability Management

• Serve as the product owner for one or more strategic IAM platforms and services.
• Define product vision, objectives, roadmaps, and prioritized backlogs.
• Translate business, regulatory, security, and operational requirements into executable product capabilities.
• Partner with engineering teams to ensure successful delivery of roadmap commitments.
• Define adoption targets, value realization metrics, and product success criteria.

Automation & Engineering Enablement

• Lead the IAM automation strategy across identity lifecycle management, access governance, certification, auditing, privileged access, authorization, and security operations.
• Identify opportunities to reduce manual processing through workflow automation, orchestration, self-service capabilities, and intelligent controls.
• Drive adoption of automation platforms, governance workflows, and low-code/no-code orchestration capabilities.
• Partner with engineering teams to streamline onboarding, access requests, certifications, JML processes, and control execution.
• Develop automation strategies supporting workforce, client, machine, and AI-driven identities.
• Leverage tools such as Tines, Copilot, and AI Agents to improve operational efficiency and user experience.
• Create resilient, always-on automation capabilities to provide near 24x7 operational support and increase team productivity.

Identity Governance & Operational Excellence

• Establish measurable KPIs, KCIs, and KRIs for IAM products and services.
• Drive continual improvement of operational processes and user experience.
• Partner with operations teams to improve service reliability, scalability, and efficiency.
• Develop reporting, dashboards, and executive reporting packages.
• Ensure IAM capabilities maintain strong control effectiveness and audit readiness.

Strategic Programs & Transformation

• Lead automation of strategic modernization initiatives involving:
  • Identity Governance & Administration (IGA)
  • Privileged Access Management (PAM)
  • Authentication Modernization
  • Authorization Modernization
  • Role Based Access Control (RBAC)
  • Fine-Grained Authorization
  • Machine Identity Governance
  • Agent and AI Identity Governance
  • SaaS Security Integration
  • Identity Intelligence & Risk Analytics
• Coordinate across engineering, architecture, risk, cybersecurity, operations, and business stakeholders to ensure successful execution.

Governance, Risk & Regulatory Alignment

• Ensure IAM products align with enterprise standards, policies, and regulatory expectations.
• Support audits, examinations, and control reviews.
• Partner with Risk, Audit, Architecture, and Security organizations to define and maintain control requirements.
• Translate regulatory requirements into roadmap priorities and product capabilities.
• Maintain accountability for delivery of risk-reducing capabilities and control improvements.

Areas of Accountability

• IAM Product Portfolio Management
• IAM Strategy & Roadmaps
• Identity Governance Platforms
• Privileged Access Platforms
• Authentication & Authorization Products
• IAM Automation & Workflow Orchestration
• RBAC & Access Governance
• Identity Analytics & Reporting
• Machine Identity Governance
• AI & Agent Identity Governance
• IAM Metrics, KPIs, KCIs & KRIs
• Regulatory & Audit Readiness
• Continuous Improvement Programs

Required Experience

• 7+ years of experience in Identity & Access Management, Cybersecurity, Product Management, Security Engineering, or related technology disciplines.
• 3+ years leading strategic technology initiatives, product portfolios, or transformation programs.
• Experience with IAM platforms such as Saviynt, Okta, Entra ID, CyberArk, SailPoint, Ping, or equivalent technologies.
• Strong understanding of IAM disciplines including:
  • Authentication
  • Authorization
  • Identity Governance
  • Access Lifecycle Management
  • RBAC
  • OAuth/OIDC
  • SAML
  • MFA
  • PAM
  • Machine Identities
• Experience with automation and workflow platforms.
• Familiarity with regulatory frameworks including NIST, FFIEC, ISO 27001, NYDFS, and related financial services requirements.

Success Measures

• Successful delivery of IAM strategic roadmap objectives.
• Increased automation and reduction of manual IAM processes.
• Improved control effectiveness and regulatory readiness.
• Reduced operational risk and technical debt.
• Enhanced user and administrator experience.
• Increased adoption of IAM automation solutions, AI agents, Copilot use cases, and workflow platforms such as Tines.
• Increased operational resiliency through near 24x7 automated IAM capabilities.
• Quantifiable improvements in IAM KPIs, KCIs, and KRIs.
• Establishment of a scalable and sustainable identity control plane supporting workforce, client, machine, and AI identities.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.