Product Owner Senior Consultant

Mission Overview:

The Product Owner role is a consultancy mission at a client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and values to every engagement.

Responsibilities:

• Represent stakeholders and the voice of customers, capturing expectations, preferences, and aversions according to Scrum methodology.
• Express and prioritize product needs using a Product Backlog.
• Ensure the Development Team’s understanding of the product and consistency of each Sprint.
• Define objectives and deliverables for specific credit initiatives.
• Lead ideation and refinement processes to shape business solutions and translate them into effective, step-by-step deliveries (product increments).
• Prioritize features based on business challenges, technical constraints, and user feedback.
• Manage stakeholder expectations (business, risk, legal) to ensure solutions meet operational and regulatory needs.
• Maintain and prioritize the initiative backlog (features & user stories) in collaboration with business and technical teams.
• Define clear features with measurable acceptance criteria.
• Facilitate Agile ceremonies (refinement sessions, sprint planning, sprint reviews) alongside the Scrum Master, ensuring high-quality deliverables.
• Ensure regulatory and legal requirements are integrated from the design phase.
• Collaborate with Legal, Compliance, and Risk Management to validate regulatory impacts of new features.
• Document decisions and processes to support audits and traceability.
• Measure initiative impact using key metrics (processing time, error rates, user satisfaction).
• Identify optimization opportunities (e.g., automating manual tasks).
• Propose incremental improvements based on field feedback and data insights.
• Train and support end-users (advisors, credit analysts) on new features.
• Communicate progress to stakeholders (newsletters, demos, progress reports).
• Collaborate closely with internal and external stakeholders, including other Product Owners, Release Manager, IT Architects, Legal & Compliance, Risk, Global Security, etc.
• Act as a change agent to evolve squad practices.

Requirements:

• Master’s degree or equivalent based on demonstrable experience.
• At least 5 years of relevant experience.
• Familiarity with customer journey concepts.
• Ability to translate business needs into clear requirements for developers and engage in technical discussions.
• Capacity to integrate technical constraints when interacting with stakeholders.
• Proven maturity in leading a team alongside a Scrum Master and managing stakeholders.
• Strong knowledge of credit products and processes.
• Ability to see the overall picture (helicopter view) and strategic thinking.
• Analytical mind and conceptual thinking.
• Negotiation and persuasion skills.
• Structured approach.
• Quality-minded and eye for detail.
• Goal-oriented.
• Open to change.
• Leadership.
• Fluent in Dutch and French; sound knowledge of English as well as at least one local language.
• Expectation: 50% on site & 50% homeworking.

Keystone Solutions Advantages:

• Consultancy Nature: You will work on-site as a consultant, representing Keystone Solutions and delivering value to our clients.
• Dynamic Projects: Experience a diversity of challenges across various client environments, broadening your expertise.
• Turbo-Charged Learning: Benefit from professional development and broad learning experiences, accelerating your growth.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth within our consultancy framework.
• Values: Being a “K-Stone” means bringing our core values to every engagement, ensuring excellence and integrity.

Call to Action:

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.