- Location
- Nebraska State Office Building - Lincoln, United States of America
- Type
- Full-time
- Department
- Healthcare
- Closing date
- Today
- Source
- Workday
Description
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
The State of Nebraska is seeking an enthusiastic and dedicated Office Specialist to join the Vital Records Team within the Division of Public Health. This is an excellent opportunity to gain valuable administrative experience and advance your career while making a meaningful impact on the health and well-being of Nebraskans.
As an Office Specialist, you will play a vital role in supporting the team by handling phone inquiries, organizing documents, and assisting with certification-related activities in a dynamic and collaborative work environment.
What We Offer
• 156% State-Matched Retirement Plan
• 13 Paid Holidays + Generous Leave
• Tuition Reimbursement
• 79% Employer-Paid Health Insurance
• Dental, Vision & Life Insurance
• Public Service Loan Forgiveness (PSLF) Eligibility
• Ongoing Career Growth Opportunities
If you’re ready to start your career with the State of Nebraska and make a real difference, apply today!
Key Responsibilities
Answer and route phone calls to the appropriate person or department
Perform accurate and timely data entry
Manage incoming and outgoing mail, including overnight deliveries
Process and organize returned mail; contact customers as needed via phone or email
Assist in the issuance of vital records, such as birth, death, marriage, and dissolution certificates
Learn and follow relevant policies and procedures
Requirements/Qualifications
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Preferred Qualifications: In-person customer service experience in a public-facing or fast-paced environment. Office experience in public service, including data entry, database use, and handling confidential information.
Knowledge, Skills, and Abilities:
A strong understanding of clerical and secretarial tasks, including recordkeeping, database management, and report preparation.
Knowledge of customer service practices and relevant policies and procedures.
Proficiency in grammar, punctuation, and composition for business communications.
Skill in using word processing and data management software.
Ability to effectively communicate both in writing and verbally.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
