Product Director

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry.  We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

 

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

 

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Job Overview

The Product Director is accountable for the strategic direction, commercial performance, lifecycle management, and profitable growth of an assigned Nikkiso Cryogenic Services product portfolio. The role serves as the business owner for a defined portfolio of aftermarket products, services, and solutions, ensuring alignment with NCS growth objectives, customer needs, and lifecycle value creation strategies.

The Product Director is responsible for developing and executing portfolio strategies that increase revenue, expand margins, improve customer retention, and strengthen NCS’s competitive position across global markets. This includes ownership of market intelligence, voice of customer programs, pricing strategy, business case development, portfolio investment recommendations, product lifecycle management, and go-to-market execution.

Working closely with Sales, Operations, Engineering, Service, Finance, and regional leadership teams, the Product Director translates customer and market requirements into scalable product and service offerings that deliver measurable business value.

Success will be measured through portfolio growth, profitability, adoption rates, installed-base penetration, customer satisfaction, recurring revenue generation, and achievement of strategic business objectives.

 

Salary range: $126,907.00 - 191,181.00

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Portfolio Strategy & Business Ownership

• Develop and execute portfolio strategies aligned with NCS growth, profitability, and customer experience objectives.
• Own assigned product portfolio performance including revenue growth, gross margin expansion, recurring revenue generation, and lifecycle profitability.
• Develop multi-year product roadmaps aligned with customer needs, competitive dynamics, and strategic business objectives.
• Identify market opportunities, growth initiatives, and portfolio gaps that support long-term business growth.
• Establish portfolio investment priorities and support capital allocation decisions.

Product Lifecycle Management

• Lead products and services through all lifecycle stages including ideation, business case development, launch, growth, maturity, and end-of-life.
• Ensure portfolio offerings remain competitive, differentiated, and aligned with market requirements.
• Conduct regular portfolio reviews and recommend actions related to expansion, optimization, or rationalization.
• Monitor product performance and implement corrective actions when required.

Voice of Customer & Market Intelligence

• Maintain direct engagement with key customers and strategic accounts.
• Lead Voice of Customer initiatives to identify unmet needs and emerging market opportunities.
• Monitor competitive activity, industry trends, market dynamics, and technology developments.
• Translate customer and market insights into product requirements and portfolio strategy.

Commercial Management

• Develop pricing strategies that maximize value capture while maintaining market competitiveness.
• Support regional sales organizations through product positioning, value propositions, and sales enablement activities.
• Partner with Sales leadership to drive adoption, market penetration, and portfolio growth.
• Develop business cases supporting new products, service offerings, acquisitions, partnerships, and strategic initiatives.

Cross-Functional Leadership

• Lead cross-functional teams to successfully develop, launch, and sustain products and services.
• Align Sales, Service, Operations, Engineering, Finance, and Marketing stakeholders around portfolio objectives.
• Drive execution excellence through effective planning, prioritization, and communication.
• Resolve conflicts and remove barriers that may impact successful portfolio execution.

Digital Services & Innovation

• Identify opportunities to expand NCS digital capabilities, predictive maintenance offerings, IIoT solutions, remote monitoring services, and reliability programs.
• Evaluate emerging technologies and business models that improve customer outcomes and create recurring revenue opportunities.
• Support development of data-driven service offerings focused on uptime, asset performance, and lifecycle optimization.

Performance Management & Reporting

• Establish and maintain portfolio KPIs and performance metrics.
• Provide regular portfolio performance updates to executive leadership.
• Monitor portfolio risks and implement mitigation plans where necessary.
• Ensure achievement of annual operating plan commitments and strategic objectives.

 

Supervisor Responsibility

The Product Director may provide leadership to Product Managers, Product Analysts, or cross-functional project teams. The role is expected to serve as a coach, mentor, and subject matter expert within the Product Management organization.

Competencies

 

·       Strategic Product Leadership

• Ability to define portfolio strategy, establish priorities, and align product investments with business objectives.

·       Commercial Acumen

• Strong understanding of customer economics, pricing strategy, margin management, and revenue growth drivers.

·       Portfolio Management

• Ability to balance short-term commercial opportunities with long-term strategic initiatives.

·       Voice of Customer Leadership

• Demonstrated ability to identify customer needs and convert insights into profitable business opportunities.

·       Financial Acumen

• Ability to develop business cases, evaluate investments, and manage portfolio profitability.

·       Market Intelligence

• Strong understanding of competitive dynamics, industry trends, and emerging technologies.

·       Cross-Functional Leadership

• Ability to influence and align stakeholders across a matrix organization.

·       Product Lifecycle Management

• Experience managing products and services through all stages of the product lifecycle.

·       Digital & Innovation Mindset

• Understanding of IIoT, predictive maintenance, remote monitoring, digital services, and emerging service business models.

·       Executive Communication

• Ability to communicate complex business recommendations clearly and effectively to senior leadership.

·       Customer-Centric Thinking

• Commitment to delivering customer value and strengthening long-term customer relationships.

Qualifications

Work Environment

Work primarily in office environments, customer facilities, service centers, manufacturing locations, and field environments as required.

Global travel required to support customers, regional teams, and business initiatives.

Education

• Bachelor’s degree in Engineering, Business, Marketing, Operations, Finance, or related discipline.
• Master’s degree in Business Administration (MBA) or related field preferred.
• Strong understanding of product management, portfolio management, and lifecycle management principles.
• Professional certifications in Product Management, Strategy, Marketing, or Project Management highly desirable.

 

Experience

 

• Minimum 8-12 years of progressive experience in product management, aftermarket services, commercial leadership, engineering, operations, or related industrial business functions.
• Demonstrated success managing product portfolios and delivering measurable business growth.
• Experience developing business cases, pricing strategies, and go-to-market plans.
• Strong customer-facing experience and ability to translate customer needs into commercial solutions.
• Experience working in cross-functional and matrix organizations.
• Experience in industrial gases, cryogenics, rotating equipment, LNG, marine, hydrogen, or related process industries.
• Experience with service agreements, reliability services, predictive maintenance, IIoT platforms, remote monitoring solutions, or digital service business models.
• Experience leading global product portfolios and supporting international business operations.

 

Global travel required to support customers, regional teams, and business initiatives.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

 

 

 

 

Salary range: $126,907.00 - 191,181.00

EEOC Statement

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.