Travel Coordinator

Ready to Love Your Job?   

Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!  

Why This Role Rocks

Do you love helping people and keeping things running smoothly behind the scenes? As a Travel Coordinator, you'll be the go-to travel expert for Roadies across Texas Roadhouse, Bubba's 33, and Jaggers. From booking flights and hotels to supporting large company events, you'll play a key role in ensuring our teams get where they need to be seamlessly. If you're organized, customer-focused, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

*This is an on-site position working a hybrid schedule (minimum 3 days in the office weekly) at the Texas Roadhouse Support Center in Louisville, Kentucky

Your Recipe for Success

• High School Diploma or GED required

• Previous travel booking, hospitality, restaurant, or customer service experience is a plus

• Strong attention to detail and excellent organizational skills

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Outstanding communication and problem-solving skills

• Comfortable using Microsoft Office applications, including Excel, Outlook, and Word

• Experience with Concur, Worldspan GDS, or other travel booking systems is helpful, but we'll provide training for the right candidate

• A passion for helping others and delivering an exceptional customer experience

What's On Your Plate

• Coordinate and book individual travel arrangements, including air, hotel, and rental cars

• Assist Roadies with urgent travel needs, itinerary changes, and travel-related questions

• Process travel requests through phone, email, and ServiceNow

• Support and troubleshoot Concur booking issues

• Coordinate group travel for meetings and events, including transportation, lodging, and attendee registrations

• Partner with Event Planners and hotel partners to manage room blocks, meeting spaces, payments, and event logistics

• Maintain accurate travel records, registrations, and documentation

• Manage hotel authorizations, travel credits, reward points, and company travel resources

• Coordinate specialty travel needs such as refrigerated truck rentals for restaurant operations

• Collaborate with internal departments to ensure travel expenses are coded accurately

• Provide exceptional customer service while supporting Roadies across the organization

Why You'll Love Your Job    

As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer:  

• Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave  

• Generous time off including vacation, parental, donor, and bereavement leave  

• Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse  

• Convenience services like car detailing, dry cleaning, and even spray tans  

• Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses  

• Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals  

Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.   

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.