Director of Enterprise Risk and Fraud Operations

About the Role

Searching for an experienced and strategic Director of Enterprise Risk and Fraud Operations to lead fraud and risk programs. The ideal candidate will excel in building and managing high-performing teams, designing scalable processes, and leveraging analytics and technology to drive real-time fraud prevention and broader risk initiatives. You will play a pivotal role in safeguarding business, monitoring payment transactions, assessing customer risks, and ensuring implementation of best-in-class solutions.

Key Responsibilities

• Build, mentor, and inspire a top-tier Risk & Fraud team dedicated to continuous improvement and operational excellence.
• Lead the proactive development and management of risk and fraud controls, including policies, frameworks, and process automation, in alignment with enterprise risk strategy.
• Design, analyze, and optimize transaction monitoring to identify and address card fraud, wire or ACH irregularities, new account fraud, money laundering, and related threats.
• Own all aspects of investigations; directing resolution of actual and potential fraud activity, and collaborating with business units on mitigation strategies.
• Maintain robust reporting on risk exposure, fraud loss trends, and management dashboards (weekly, monthly, quarterly).
• Oversee chargeback, representment, and regulatory filing processes, ensuring timely and compliant submissions.
• Continuously evaluate and enhance rules engines, including writing custom fraud rules in modern platforms (such as Sift, FICO Falcon, or Signifyd).
• Engage with internal stakeholders, compliance, and product leaders to future-proof the business against evolving threats.
• Support deployments, incident response, and process improvements with a bias for urgency and ownership.

Required Qualifications

• 5+ years of risk management experience within the payments industry, including direct fraud tool/rules writing in enterprise technology.
• Strong understanding of financial services, digital wallets, payment ecosystems, or mobile app platforms.
• 3+ years in a leadership role managing direct reports and cross-functional teams.
• Bachelor’s degree in Business Administration, Criminal Justice, Information Systems, Computer Science, Finance, or a related field.
• Advanced expertise in AML transaction monitoring and compliance reporting.
• Hands-on familiarity with productivity and workflow tools (e.g., Jira, Confluence, Monday, Microsoft Office Suite).
• Proven ability to collaborate across teams and communicate technical and operational concepts.
• Demonstrated problem-solving skills, with the intuition and resolve to respond as fraud events or urgent system incidents arise.
• Flexibility for on-call or after-hours work when critical incidents happen.

Compensation & Benefits

• Competitive annual salary (based on experience)
• Bonus pay
• Health, dental, and vision insurance (including basic life and disability)
• 401(k) plan
• Paid holidays and paid time off

 

Moneyline Group LLC is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.