- Salary
- $15k – $24k/mo
- Location
- Batangas City, Batangas, PH
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- BetterTeam
Description
Be part of a passionate team and create opportunities!
CALL CENTER AGENT (ON-SITE or HYBRID)
Job Description:
- Outbound calls for surveys, lead generation, event invitation and/or sales.
- Inbound calls to resolve customer queries or close lead/sales.
- Data entry to update customer relationship management (CRM) software.
- Respond to emails.
- Create reports using Microsoft Office and Google Drive.
- Meet service level agreements set forth.
- Perform other duties as assigned.
Qualifications:
- Must be willing to work on-site: Batangas City.
- Excellent English communication skills.
- Typing Speed: at least 40WPM.
- Ability to work under pressure.
- Ability to multitask, prioritize and manage time efficiently.
- Customer orientation and ability to adapt and respond to different types of personalities.
- Intelligent.
- No BPO experience required; fresh graduates are welcome to apply.
So, why join us?
- Full Time and Long Term Employment.
- Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives.
- Salary will be based on: Skills, Attitude, Performance, Attendance.
- Opportunity for regularization and promotion.
- US and Canadian clients.
- Shift: Graveyard Monday to Friday, and Saturday as needed.
- Scholarship program duration: 8 to 10 days.
Salary package structure:
Guaranteed monthly base pay: ₱15,000–₱17,000
Guaranteed monthly base pay: ₱15,000–₱17,000
Performance-based incentives: up to ₱7,000/month
WE LOOK FORWARD TO MEETING YOU!