Senior Analyst

Job Title

Senior Analyst

Job Description

Job Summary
The Senior Analyst – Travel & Facilities Operations is responsible for managing end-to-end domestic and international business travel for employees while ensuring timely processing and reconciliation of facilities and travel-related invoices. The role also supports workplace security operations and Emergency Response Team (ERT) coordination to ensure seamless business continuity, compliance, and an excellent employee experience.

Roles & Responsibilities:
Travel Operations
• Manage end-to-end domestic and international business travel arrangements including flights, hotels, airport transfers, travel insurance, and visa coordination.
• Coordinate with employees, travel management companies, airlines, hotels, and other service providers.
• Ensure compliance with travel policy and approvals.
• Handle travel escalations, itinerary changes, cancellations, and emergency travel.
• Monitor travel costs and maintain travel MIS and dashboards.
Invoice Processing & Vendor Payments
• Process and validate facilities and travel invoices through Aerchain or equivalent platform.
• Review invoices against purchase orders, contracts, and commercial terms.
• Coordinate with Finance, Procurement, and vendors for timely approvals and payments.
• Manage invoices for pantry, cafeteria, hygiene, water, AMCs, rentals, CAM, utilities, employee transport, flights, hotels, and travel insurance.
• Prepare monthly reconciliations and payment trackers.
Emergency Response Team (ERT)
• Coordinate ERT activities and communications.
• Arrange mock drills in coordination with the builder and external training with agencies such as G4S.
• Maintain ERT records and support business continuity initiatives.
Vendor Management
• Manage relationships with travel, transport, security, and facilities vendors.
• Monitor SLAs, resolve issues, and support contract renewals.

Required Qualifications & Skills:
• Bachelor’s degree in business administration, Commerce, Hospitality, Travel Management, or a related discipline.
• Certification in Travel Management or Facilities Management is an added advantage.
• Corporate Travel Management
• International Visa Coordination
• Invoice Processing & Reconciliation
• Vendor Management
• Facilities Administration
• MS Excel, PowerPoint & ERP Systems

What will you learn on this job?
End to End Travel Management, Cross functional initiatives across Facilities operations
Designation: Senior Analyst
Working Hours: 11:00 AM to 8:00 PM IST
Location: Ecoworld, Bengaluru, Karnataka

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.

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