- Location
- Dubai, Dubai, United Arab Emirates · published
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Source
- Workable
Description
Job Purpose
Own Dynamics 365 CRM and Power Platform development, administration and application support. Deliver workflows and integrations connecting CRM, Finance & Operations, HR and the Chamber’s digital services.
Key Responsibilities
• CRM Development: Configure and enhance Dynamics 365 CRM entities, forms, views, business rules, security roles and service processes.
• Power Platform: Develop and maintain Canvas Apps, Model-Driven Apps, Power Pages and Power Automate workflows.
• ERP and HR Integration: Implement and support data flows connecting Dynamics 365 F&O and HR with CRM, portals and internal applications.
• Dataverse: Design tables, relationships, validation rules and access controls; maintain data quality and resolve application data issues.
• Custom Development: Develop CRM plugins, custom APIs and extensions where standard configuration is insufficient.
• Platform Administration: Manage Power Platform environments, solutions, connections, permissions, deployment processes and governance controls.
• Business Support: Translate departmental requirements into application changes and troubleshoot workflow and integration failures.
Delivery and Documentation: Coordinate testing and releases, maintain solution documentation and manage specialist vendor dependencies for complex ERP/HR changes