Specialist, Product & Application, MCS, MED, PH

This position will be responsible for promoting, educating, and training physicians, physicists, nurses, and other health care providers on Zeiss Microsurgery portfolio in Philippines. This person will work in a clinical environment demonstrating the safe and effective use of all components of all Microsurgery portfolio.

Product Management & Marketing

• Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.
• Conduct market research and competitor analysis to identify trends and business opportunities.
• Deliver product and application training to the Sales team.
• Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.
• Gather customer feedback and product complaints to support continuous product improvement.

Clinical Application Support

• Support equipment commissioning, installations, and the clinical application of ZEISS solutions.
• Conduct product demonstrations, operating room training, and application support for new and existing customers.
• Promote safe and effective product utilization, with a focus on patient safety.
• Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.
• Collaborate with Sales and Service teams to provide pre-sales and post-sales support.

Pre-Sales & Customer Engagement

• Work closely with Sales and Service teams to support customer acquisition and business development activities.
• Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.
• Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.
• Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.
• Manage and share clinical data and application insights with regional and global teams.

Education / Professional Certification

-          Degree in Science, Medical Physics or equivalent

 

Experience

• At least 6 to 8 years’ experience in the OR or RT environment

• Possess medical knowledge background and working with Surgeons.

• Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.

• Prior sales experience in the medical device industry is highly preferred

• Proven track record of successfully supporting complex products and application

 

Knowledge / Skills / Other characteristics

• Excellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.

• Strong team player and ability to work in high pressure environment.

• Strong technical acumen and problem-solving abilities.

• Willingness to travel regionally and internationally occasionally.

• Ability to work independently and as part of the team.

• High level of flexibility and resilience

• High proficiency in MS Office and savvy with new technologies

• Clinical application knowledge and support / practice Division: Meditec

• Clinical Trainer for Intrabeam, MCS Microscopes Region: Southeast Asia

• Drive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT)

• Customer Focus Oriented

Working conditions & Other Attributes.

• Extensive high volume of working in the OR / RT environment

• Frequent travel within Philippines and occasionally to supporting countries

Your ZEISS Recruiting Team:

Chloe Tan