Medical Receptionist, Specialist Practice, Potchefstroom – REF# IMR067-MR

A specialist medical practice in Potchefstroom is seeking an experienced Medical Receptionist to join their team. The ideal candidate will have previous experience as a doctor's receptionist or medical receptionist, preferably within a private medical practice.

The successful candidate will provide professional and efficient reception and administrative support while ensuring a warm and welcoming experience for patients and their families. Experience working with children and parents would be advantageous.

Roles and Responsibilities (but not limited to):

• Manage the practice diary and appointments.
• Answer and attend to incoming calls.
• Process cash and credit card payments and issue receipts.
• Manage stock control and order stock when required.
• Create and maintain patient files.
• Provide general administrative support.
• Ensure the smooth and effective functioning of the practice.
• Ensure the reception area is neat, tidy and presentable.
• Maintain efficient and professional patient service.
• Maintain confidentiality of all doctor, staff and patient information.
• Communicate professionally with patients and families via telephone and WhatsApp.
• Assist with the day-to-day administrative requirements of the practice.

Qualification and Requirements:

• Matric / Grade 12.
• Previous medical reception experience is essential.
• Previous experience as a doctor's receptionist or within a private medical practice is strongly preferred.
• Experience in a paediatric practice would be advantageous.
• Medical software knowledge is essential.
• Knowledge of Microsoft Office Suite is required.
• Fluent in English and Afrikaans, with Afrikaans fluency important.
• Strong computer literacy.

Skills and attributes:

• Warm, welcoming and friendly personality.
• Professional, polished and well-presented.
• Patient, respectful and compassionate manner when dealing with children, parents and families.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Excellent time-management and prioritisation skills.
• Ability to multitask and work efficiently in a busy environment.
• Ability to work independently and unsupervised.
• Ability to work well as part of a team.
• Strong attention to detail.
• Ability to work under pressure.
• High level of computer literacy.
• Professional telephone and WhatsApp etiquette.
• Ability to handle confidential patient information with discretion.
• Hardworking, energetic and professional.
• Reliable and punctual.

Working hours: Work Hours:

Monday to Friday, 07h00 – 16h00 (Still to be determined)

Saturday, If required

Start date:

1 November 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.