Senior Field Application Engineer

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities

Technical Leadership & Testing Oversight

• Lead testing activities, including lab setup, internal testing, field validation, debugging, test case planning, conformance, certification and conduct field trials and troubleshooting
• Act as the technical point of contact and provide pre-sales & post-sales technical support.
• Deliver training sessions, product demonstrations, live demos and ongoing technical guidance to external and internal customers

Customer Engagement & Solution Development

• Translate customer requirements into technical solutions.
• Interpret and clarify technical needs in line with real-world use cases and industry trends.
• Influence customer technical teams to adopt WNC’s solutions.
• Provide insights into product and business development based on field learnings.

Cross-Functional Collaboration

• Work closely with internal engineering, QA, and software development teams.
• Share field and customer insights to inform engineering decisions and improve product design.

 

Software Development & Customization (Advantageous)

• Support development with hands-on programming in languages such as C/C++, Python and JavaScript.
• Customize existing codebases to meet customer-specific requirements.

Reporting & Documentation

• Accurately document test results and certification outcomes.
• Present technical updates to stakeholders and leadership teams.

Working Conditions:
•  Willingness to travel occasionally to support engagements in Europe and Taiwan

Education

Bachelor - Engineering, Electric Power, Electrical Engineering, or related science and engineering fields, Master - Engineering, Electric Power, Electrical Engineering, or related science and engineering fields

Work Experience

Industrial/cross-cultural/cross-regional management experience: At least 5 years of market management experience, overseas work, network communication industry, and external negotiation experience is preferred, LAN/WAN Network Management, Network Communication Industry

Language

Chinese, English_Total, German

Skills

Deep technical expertise in WiFi and connectivity solutions., Effective collaborator across multicultural, interdisciplinary teams., Excellent verbal and written communication skills., Strong attention to detail and ability to troubleshoot complex issues., Strong project management, organizational skills and leadership.