Sales & Operations Manager - Cyprus (Technology Sector)

For a leading B2B distributor operating in the broader technology sector: Sales & Operations Manager (Cyprus)

Responsibilities

• Manage and develop the existing customer portfolio in Cyprus, acting as the primary point of contact and driving revenue growth through cross-selling, up-selling, and the introduction of new product categories.
• Build strong customer relationships, negotiate pricing and commercial terms, manage annual agreements, and proactively address customer retention risks.
• Conduct regular customer visits across Cyprus, follow up on quotations, orders, deliveries, and outstanding issues, and monitor product presence and promotional activities at points of sale.
• Identify new business opportunities across retail, professional, and corporate channels, managing the full sales cycle from prospecting and presentations to negotiations and closing new partnerships.
• Maintain an up-to-date sales pipeline and report commercial progress, market trends, customer needs, and competitor activity to the relevant management team.
• Oversee the day-to-day operations of the local office, coordinating order processing, invoicing, deliveries, returns, customer collections, and credit limits in collaboration with the relevant departments.
• Coordinate with the company's teams in Greece, including Category Management, Operations, Logistics, and Finance, to ensure efficient processes and high levels of customer service.
• Monitor stock availability and warehouse movements, forecast demand, and recommend replenishment actions to prevent stock shortages and excess inventory.
• Track stock ageing, propose actions to reduce slow-moving inventory, and participate in periodic stock counts to ensure alignment between physical and recorded stock levels.