Experienced Client Services & Office Coordinator

Barkaritaville Pet Resort | San Antonio, TX

Full-Time & Part-Time Opportunities | On-Site

Pay: $15.00–$18.00 per hour (Based on Experience)  + Tips 

Put Your Professional Experience to Work in a Rewarding Environment!

Are you an experienced office professional who enjoys working with people, staying organized, and keeping a busy workplace running smoothly?

Barkaritaville Pet Resort is looking for an established, detail-oriented professional to join our San Antonio front office team. We have opportunities for both full-time and part-time employment and welcome applicants who bring valuable experience, a strong work ethic, and a history of dependable performance.

We believe that exceptional customer service comes from experience, good judgment, professionalism, and taking pride in a job well done.

This opportunity is ideal for someone who:

• Has several years of successful experience in an office, administrative, reception, or customer service role.

• Enjoys interacting with customers and building positive, lasting relationships.

• Appreciates an organized workplace with clear expectations and accountability.

• Is confident making decisions, solving problems, and managing daily responsibilities independently.

• Takes ownership of their work and does not need constant reminders or supervision.

• Is seeking consistent, meaningful employment with a locally owned business.

• Understands the importance of punctuality, reliability, and being a contributing member of a team.

We are looking for someone who brings professional experience to the position-not someone seeking their first office job.

Your Role at Barkaritaville

As a Client Services & Office Coordinator, you will be an important part of our daily resort operations. You will help ensure that our clients receive attentive service while keeping front-office procedures efficient, accurate, and organized.

Your responsibilities will include:

• Welcoming clients and providing knowledgeable, courteous assistance.

• Answering incoming calls, responding to inquiries, and providing information about resort services.

• Coordinating daycare, boarding, grooming, and other service reservations.

• Managing client arrivals, departures, and related paperwork.

• Maintaining detailed and accurate client and pet information.

• Collecting payments, accurately handling cash transactions, providing change, and reconciling daily receipts.

• Updating reservations, services, and account information in our computer systems.

• Addressing common customer questions or concerns with patience, professionalism, and sound judgment.

• Managing changing priorities while maintaining accuracy and a positive attitude.

• Working closely with management and other resort departments to ensure smooth daily operations.

• Assisting with pet handling and other operational needs when appropriate.

The Professional Background We're Seeking

Minimum Qualifications

• At least 3 years of recent, verifiable experience in a professional administrative, receptionist, front-office, or high-volume customer service position.

• Demonstrated experience working directly with customers in person and over the telephone.

• Proficiency with computers, email, data entry, and commonly used office applications.

• Previous responsibility for handling financial transactions, cash drawers, credit card payments, and accurate recordkeeping.

• Strong organizational abilities and excellent attention to detail.

• Clear, professional verbal and written communication.

• A proven record of consistent attendance, punctuality, and dependability.

• Ability to manage responsibilities with limited supervision and follow established procedures.

• Confidence in handling multiple tasks and adjusting priorities when business needs change.

• Comfort working in an environment with dogs and cats.

Experience That Will Set You Apart

We especially welcome candidates with 5 or more years of professional experience in positions such as:

• Medical or dental office administration

• Veterinary reception or client services

• Professional office management or administrative support

• Hotel, hospitality, or guest services

• Customer account management

• Scheduling, reservations, or service coordination

• Other customer-facing office positions requiring accuracy, discretion, and independent judgment

Experience with Microsoft Office, appointment scheduling software, multi-line phone systems, payment reconciliation, and customer databases is highly desirable.

Previous experience in the pet care industry is not necessary. We can teach you about our services and software. What matters most is the professionalism, work habits, and practical experience you bring to the job.

Full-Time & Part-Time Opportunities

We recognize that experienced professionals may be looking for different types of work schedules.

Whether you are seeking a full-time position or prefer part-time employment, we encourage qualified applicants to apply.

Our resort's front-office operating hours are:

• Monday–Friday: 7:00 AM–6:00 PM

• Saturday: 8:00 AM–5:00 PM

• Sunday: Scheduled pickup hours, 4:00 PM–6:00 PM

Schedules will be determined based on operational requirements, position availability, and the candidate's availability.

We value team members who can commit to their assigned schedules and maintain excellent attendance.

Compensation & Benefits

$15.00–$18.00 per hour, plus tips, with starting pay determined by qualifications and relevant experience.

Eligible full-time employees may receive:

• Medical, dental, and vision insurance

• Life insurance

• Paid time off (PTO)

• 401(k)

• Employee discounts on resort services and products

A Little About Us

Barkaritaville Pet Resort is a locally owned business with more than 17 years of combined service to pet owners in Corpus Christi and San Antonio.

Our facilities provide professional boarding, daycare, grooming, and additional pet care services.

We are committed to building lasting relationships with our clients through excellent service, responsible pet care, and a team culture centered on professionalism and accountability.

We appreciate employees who bring experience, initiative, practical problem-solving skills, and pride in their work.

Interested in Joining Our Team?

If you are an accomplished office or customer service professional who enjoys staying productive, helping customers, and being part of a dependable team, we would love to review your qualifications.

A current, detailed resume is required for consideration.

Please include:

• Your previous employers and job titles

• Accurate dates of employment

• Relevant job responsibilities

• Experience with office administration, scheduling, customer service, and financial transactions

We will prioritize applicants whose resumes demonstrate the professional experience, stability, and qualifications needed for this position.

Please apply directly through Indeed. Do not contact the San Antonio resort by telephone regarding employment opportunities. Qualified candidates selected for further consideration will be contacted.

Barkaritaville Pet Resort is an Equal Opportunity Employer. We base employment decisions on qualifications, experience, and business requirements.