- Location
- Gujarat, Ahmedabad
- Workplace
- Remote, Hybrid, Onsite
- Type
- Full-time
- Department
- Engineering
- Source
- Freshteam
Description
Job Title: Sr. Support Engineer - Modern Work
Experience: 7-8 years
Experience: 7-8 years
Location: Ahmedabad, Gujarat
Department: Microsoft Modern Work / Cloud Services
About Simform:
Simform is a premier digital engineering company specialising in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products. Simform has strong capabilities across Microsoft, AWS, Google Cloud, and Databricks. With a presence in 6 countries, Simform primarily serves North America, the UK, and the Northern European market. Simform is well-recognised as one of the most reputed employers in the region, having created a thriving work culture with a high work-life balance that gives a sense of freedom and opportunity to grow.
Role Overview:
We are looking to hire an experienced Modern Work Specialist with strong expertise in Microsoft Office 365 administration. The ideal candidate will have hands-on experience working with a Microsoft Distributor or Microsoft CSP (Cloud Solution Provider) Partner, supporting enterprise and SMB customers across Microsoft Modern Work solutions.
Key Responsibilities:
- Administer, manage, and support Microsoft Office 365 environments, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams
- Handle tenant setup, user management, license assignment, security policies, and compliance configurations
- Provide technical support, troubleshooting, and issue resolution for Office 365 workloads
- Work closely with internal teams, distributors, and Microsoft CSP ecosystems to deliver Modern Work solutions
- Support customer onboarding, migrations, and post-deployment operations
- Ensure best practices for security, governance, and performance across Modern Work platforms
- Maintain documentation, SOPs, and operational processes
Required Skills & Experience:
- 7–8 years of total IT experience with a strong focus on Microsoft Office 365 administration
- Mandatory experience working with a Microsoft Distributor or Microsoft CSP Partner
- Hands-on expertise in Exchange Online, SharePoint Online, Teams, and OneDrive
- Good understanding of identity management (Azure AD / Entra ID), licensing, and security concepts
- Experience handling multiple customer tenants in a partner-managed environment
- Strong troubleshooting, communication, and customer-handling skills
Good to have:
- Microsoft certifications related to Modern Work or Office 365 (preferred, not mandatory)
- Experience supporting enterprise or mid-market customers
- Exposure to migrations (email, files, collaboration workloads)
Why Join Us:
- Young Team, Thriving Culture
- Flat-hierarchical, friendly, engineering-oriented, and growth-focused culture.
- Well-balanced learning and growth opportunities
- Free health insurance.
- Office facility with a fully-equipped game zone, in-office kitchen with affordable lunch service, and free snacks.
- Sponsorship for certifications/events and library service
- Flexible work timing, leaves for life events, WFH, and hybrid options
Skills
AWSAzureDatabricksCompliance