Parts Counter Associate

Motorcycles of Manchester Inc. is a full-service powersports dealership in Manchester, New Hampshire, specializing in new and pre-owned motorcycles, genuine parts, accessories, and professional service. We are committed to quality, customer satisfaction, and supporting the riding community with knowledgeable staff and reliable solutions.Motorcycles of Manchester Inc. is seeking a knowledgeable and customer-focused Parts Counter Associate to join our team. This role is ideal for someone who is passionate about motorcycles and enjoys helping customers find the right parts, accessories, and gear while supporting our service department with accuracy and efficiency.Key ResponsibilitiesAssist customers and service technicians in identifying and purchasing motorcycle parts, accessories, and apparelProcess parts sales, special orders, returns, and warranty items accuratelyMaintain familiarity with OEM and aftermarket parts catalogs and systemsReceive, inspect, and stock incoming shipmentsMonitor inventory levels and help ensure proper stock availabilityKeep the parts department clean, organized, and well-maintainedCommunicate clearly with customers regarding order status and delivery timelinesWork closely with the service and sales teams to support smooth daily operationsPromote accessories and upgrades when appropriate to enhance the customer experienceQualificationsHigh school diploma or equivalentPrior experience in a motorcycle, powersports, automotive, or retail parts environment preferredStrong interest in motorcycles and powersports productsExcellent customer service and communication skillsAbility to work in a fast-paced dealership environmentBasic computer skills and experience with point-of-sale or inventory systemsStrong attention to detail and organizational abilitiesPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 50 lbsComfortable working in a retail and warehouse environmentWhat We OfferCompetitive pay based on experienceEmployee discounts on parts, accessories, and gearTraining and development opportunitiesA team-oriented, motorcycle-focused work environmentOpportunities for growth within the dealershipWhy Motorcycles of Manchester Inc.?At Motorcycles of Manchester Inc., we’re more than a dealership—we’re a community of motorcycle enthusiasts dedicated to outstanding service and customer satisfaction. If you’re passionate about motorcycles and enjoy working with people who share that passion, we’d love to hear from you.