Virtual Customer Service Representative

Job duties and responsibilities • Respond to emails and phone calls• Schedule meetings • Book travel and accommodations • Manage a contact list • Prepare customer spreadsheets and keep online records • Organize managers’ calendars • Create presentations, as assigned • Address employees administrative queries   Skills and qualifications • Proven experience as a Virtual Assistant or relevant role • Familiarity with current technologies, like desktop sharing, cloud services and VoIP • Experience with word-processing software and spreadsheets (e.g. MS Office) • Knowledge of online calendars and scheduling (e.g. Google Calendar) • Excellent phone, email and instant messaging communication skills • Excellent time management and organizational skills • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus