- Salary
- $24+/hr
- Location
- Bryn Mawr, Pennsylvania, US
- Type
- Full-time
- Department
- Administration
- Seniority
- Manager
- Experience
- 3+ years
- Education
- Associate
- Source
- BetterTeam
Description
Supervision & Oversight:
- Supervise administrative staff, including Administrative Assistants, File Clerks, and Receptionists.
- Provide guidance, training, and oversight to ensure efficient office operations.
- Monitor staff training requirements and maintain compliance tracking systems.
Office Administration:
- Manage office operations including ordering, maintaining, and distributing supplies.
- Maintain organized and compliant participant and employee records.
- Complete and manage forms, documents, and program records accurately and timely.
- Answer and direct phone calls, relay messages, and monitor voicemail throughout the day.
- Submit and track documentation related to admissions, discharges, and participant changes.
Fiscal Responsibilities:
- Process accounts payable and maintain vendor relationships.
- Assist with site fund distribution and tracking.
- Maintain participant financial tracking systems.
- Conduct monthly General Ledger reviews and submit necessary adjustments.
Human Resources Support:
- Provide administrative support for hiring, onboarding, and employee documentation.
- Assist with payroll processes and staffing coordination.
- Maintain training records and compliance documentation.
- Support the Program Director with HR-related functions as needed.
Qualifications:
- High School Diploma with 5 years of related experience.
OR - Associate Degree with 3 years of related experience.
OR - Bachelor’s Degree with 1 year of related experience.
Requirements:
- Valid driver’s license with reliable transportation (minimum 3 years, in line with program standards).
- Child abuse clearances and FBI clearance as required by program.
- Proficiency in Microsoft Office and general office systems.
Skills & Competencies:
- Strong organizational and multitasking abilities.
- Knowledge of administrative, fiscal, and HR processes.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and leadership skills.
- High level of discretion and confidentiality.
Work Environment & Physical Requirements:
- Work performed in a professional office setting with multiple locations.
- Ability to sit, stand, bend, lift (up to 20 lbs), and navigate stairs as needed.
- Ability to manage a fast-paced, public-facing environment with frequent interruptions.
- Must comply with OSHA, HIPAA, and all organizational policies and procedures.
- Use of standard office equipment (computer, phone systems, copier, etc.).
Additional Expectations:
- Maintain professionalism and sound judgment in all duties.
- Attend all required trainings and meetings.
- Demonstrate flexibility with schedule, including evenings, weekends, or location changes as needed.
- Perform additional duties as assigned to support program success.
Why Join Us:
- Be part of a mission-driven organization supporting community-based services.
- Collaborative team environment with growth opportunities.
- Opportunity to make a meaningful impact in program operations and service delivery.