Customer Field Service and Construction Technician

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

We are seeking a Customer Field Service & Construction Technician to join our Air Products Customer Engineering team.

This position is a residence-based role that requires 50-75% travel throughout the southern United States region.

The ideal candidate will be based in Georgia, South of the Atlanta area.

This role requires technical competency, including the ability to startup, operate, maintain, troubleshoot, and repair cryogenic and gases product storage systems. The position requires a strong technical background, an ability to read technical drawings and a true focus on safety. You will be responsible for installing product storage, processing, and delivery equipment at customer sites.

You will be familiar with gaseous and cryogenic piping systems, valves, tanks, and equipment primarily in liquid oxygen, nitrogen, argon, hydrogen, and carbon dioxide service.

Excellent project skills in scope development, customer interface, and overall project management are required. Equipment selection, crane coordination including performing the role of lift supervisor, transportation scheduling, installation, startup support, contractor/maintenance tech supervision, and customer training are keys to success in this position.

An independent work environment, coupled with extensive driving associated with installations, imposes a unique and challenging safety environment. You will be required to demonstrate extremely high standards of safety performance, both while performing activities at system or customer sites, and while driving our vehicle.

You will work independently and have excellent communication skills as you will be dealing directly with our customers.

Construction technicians are among those employees with the highest exposure to our customers.

You will always present a professional appearance, confidence, and a calm demeanor.

Excellent communication and organizational skills are a must.

What's In It for You: 

At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

• Affordable Medical, Dental and Vision Insurance (day 1 of employment) 

• 401k with 100% vested company core and match  

• Paid Vacation, holidays + sick time  

• Paid Parental leave (Up to 8 weeks) 

• Backup Child and Adult Care benefit 

• Adoption assistance  

• Flexible spending accounts (medical, dependent daycare) 

• Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D 

• Legal Plan & Identity theft coverage  

• EAP (Employee Assistance Program) 

• Many more supplemental benefits available 

Required Skills / Abilities: 

• Ability to pass a service/pickup truck road test and DOT physical and, have a clean driving record.

• Must be proficient with all hand tools.

• Ability to repair and troubleshoot mechanical and electrical equipment.

• Must have excellent organizational and communication skills.

• Demonstrated ability to read technical drawings.

• Computer skills are required to perform projects and other day-to-day duties.

Key Job Responsibilities:

• Responsible for installing product storage, processing, and delivery equipment at customer sites including cryogenic tanks, pumps, and piping in liquid oxygen, nitrogen, argon, hydrogen, and carbon dioxide service.

• Demonstrate extremely high standards of safety performance both while performing activities at customer sites and while driving their company-provided vehicle.

• You will practice and have a working knowledge of safe rigging and lifting procedures.

• Experience with supervising crane contractors and serving as Lift Supervisor for equipment lifts/sets via cranes with load capacities up to 250 Tons.

• Demonstrate quality brazing techniques and experience with installing and pressure testing piping.

• Practice safe handling of hand tools and hand power tools typically and commonly used in installation and maintenance tasks.

• Demonstrate the ability to read engineering drawings, flow sheets, equipment layout, piping drawings, and electrical controls schematics.

• Accurate cost reporting for both materials and labor expenditures.

• Understanding the properties, behavior, and hazards of the products they are likely to encounter.

• Exhibiting basic project management skills. Including where appropriate, equipment and materials selection, contractor supervision, system startup and operational readiness procedures, and proper system technical and commercial documentation.

• Possesses demonstrated strong internal and external customer interface skills and aptitude.

• Provide ongoing maintenance support in the area on an as needed basis.

Minimum Hiring Requirements:

• A High School diploma or GED is required.

• A trade, technical degree or apprenticeship in a related field is preferred but is not required.

• Military service will be considered in lieu of a trade or technical degree.

• Ability to pass a service/pickup truck road test and DOT physical is required.

• Flexibility to travel, 75%.

• A valid driver’s license and a clean driving record are required.

• A class A CDL license is preferred but is not required.

• Safety focused.

• Ability to lift 50+lbs.

• Ability to climb stairs and ladders.

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Air Products proudly values the skills, dedication, and leadership that Veterans bring to the table. As a Veteran-friendly organization, we actively encourage and welcome Veterans to apply for various roles within our company. We recognize the unique strengths and experiences that Veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products. 

We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.  
  
We are an Equal Opportunity Employer (U.S.).  You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.  

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at [email protected]. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.