Credit Client Service Administrator

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The Credit Client Service Administrator is responsible for supporting the Corporate Lending division of Capital Partners, including the management of client accounts with respect to money movements, lending activity and online access.  To be successful, you will need excellent organizational and communication skills and a high attention to detail.

Responsibilities include:

Account Management

• Oversee all aspects of account management with respect to Corporate Lending clients, including but not limited to incoming and outgoing cash movements, lending activity, KYC requirements, and account documentation. 
• Monitor receipt of incoming cash for loan payments, and approve outgoing wire transfers as needed, ensuring that accounts are fully covered at all times.
• Act as a liaison between Corporate Lending clients and the Loan Services and Letter of Credit teams, with respect to loan, letter of credit and wire activity.
• Troubleshoot client issues and inquiries and escalate to the Relationship teams and upper management when necessary.

• Review all client accounts daily to ensure none are in overdraft status.
• Review all monthly account analysis invoices to ensure accuracy.
• Handle clients security access requests to proprietary systems.
• Assist in preparation of new account documentation, and set up of cash accounts for new customers.

Business and Professional Leadership

• Foster a positive atmosphere within the office and with clients.
• Support and participate in the implementation of banking changes to support the goals and objectives of the business.
• Assume the role of business owner when addressing problems and making decisions.

We are looking for:

• Bachelor’s degree or 3-5 years of relevant business experience in the banking / financial services industry.
• Data entry experience.
• Strong knowledge of Microsoft Word and Excel.
• Knowledge of internal BBH systems a plus.
• Must be articulate and have the ability to conduct oneself in a professional manner.
• Excellent problem solving skills.
• Must be able to work both independently and in a team environment.
• Excellent verbal, mathematical, and business writing skills.

   

Salary Range

NY: $75,000 - $90,000 base salary + annual bonus target

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.