Medical Secretary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a confident and experienced full time Medical Secretary to join our team on a 2 year Fixed Term Contract.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, data capture, audio typing, communication and organisational and customer care skills.

Being able to take minutes at meetings is an essential criteria as a significant part of the job is being in patient MDT reviews, minuting the meeting as it is taking place.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your Day-to-Day...

You’ll be working 37.5 hours a week, Monday to Friday in medium secure hospital.

- Opening and distributing Medical Secretary related post (i.e not clinical/HR). Checking the Hospital’s Daily Bed State document to familiarise with any discharges/admissions and update records/databases as required.

- Keeping patient ‘Contact Log’ information up-to-date, to ensure all professionals involved in Patients’ current/step-down care are noted, to enable documentation to be sent.

- Answering/filtering all phone calls for the Medical Secretary office (Solicitors, Community Mental Health Team staff, Police Officers, externals requesting information/notes).

- Update and maintain all ‘Tracker’ Excel spreadsheets to summarise all Medical Secretary work, enabling auditors and colleagues to know task status and if deadlines are met, according to Cygnet Health Care policies.

- Maintaining MoJ Section 17 Leave and Annual Statutory Report reports/records and liaise with the Mental Health Law Practitioners regarding all MoJ queries.

-Formatting and proof-reading of:

• MDT Ward Round documents (weekly for Acute/PICU, fortnightly for Secure)

• Care Plan Approach (CPA) Medical Reports for patient CPA meetings (3 months from admission & 6 monthly thereafter)

• Mental Health Act (MHA) Managers’ Hearing Reports

• MHA First Tier Tribunal Hearing Reports (also known as Mental Health Review Tribunal)

• Discharge Summary Reports

• Ministry of Justice Annual Statutory Reports (for Forensic patients)

• Ministry of Justice Section 17 leave applications (for Forensic patients)

- Scheduling, attending and minute taking for Ward Round meetings, liaising with Ward MDT regarding the service user attendance schedule.

- Minute taking for patient CPA meetings and liaising with the Patient Experience Administrator regarding completion and distribution of the same. - -- - Ad-hoc minute-taking for Senior Manager Meetings, where required. Attending/minute-taking for daily SitRep meetings (Situation Report). - - Completing all ‘Achieve’ on-line training and breakaway training, annually. Checking current Cygnet Health Care Policies to ensure all practices/procedures and document templates are as per Policy requirements.

We are looking for someone who is...
• Service orientated, with Medical Secretary experience & knowledge of mental health
• Flexible, adaptable, organised & responsible
• An excellent typist, preferably to RSA 2 level & with audio transcription skills

• In-person minute taking skills are essential
• Calm under pressure & able to work independently & as part of a team
• A strong written & verbal communicator with excellent interpersonal skills
• Highly proficient in Microsoft Office programs, including Excel, Word and databases.

Why Cygnet? We’ll offer you…
• £30,690 per annum

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount savings.

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply