Business Systems Analyst

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. 

Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court – connect with us today.

ABOUT THE OPPORTUNITY

We’re seeking a dedicated Business Systems Analyst (BSA) who is committed to understanding business needs and turning them into clear, actionable system requirements. The ideal candidate will work closely with end-users, technical teams, and vendors to analyze processes, document requirements, test system functionality, and support applications across the organization. This role centers on improving business operations through thoughtful analysis, effective communication, and hands-on system support. With opportunities to contribute to new enhancements and maintain existing applications, this position offers a meaningful path to strengthen both functional and technical expertise while driving impactful projects. 

Key responsibilities: 

• Requirements Analysis: Conduct interviews with business users and stakeholders to identify business needs and translate them into functional specifications, user stories, and process documentation.
• Business Process Evaluation: Analyze existing workflows and recommend solutions or improvements that align with organizational goals.
• Stakeholder Communication: Collaborate with technical teams, vendors, end-users, and other stakeholders to ensure requirements and expectations are clearly understood and met.
• Quality Assurance Testing: Develop test plans and perform functional, usability, and regression testing to validate that systems fulfill documented requirements.
• User Acceptance Facilitation: Lead UAT sessions, gather feedback from users, and ensure readiness for new or updated system functionality.
• Application Support: Provide troubleshooting assistance by analyzing reported issues, documenting findings, and coordinating with vendors or internal teams to resolve problems.
• System Configuration: Configure applications to meet business needs and ensure systems operate efficiently and reliably.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Applicants must meet the requirements stated in this bulletin. 

THIS IS A TELEWORK ELIGIBLE OPPORTUNITY

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. 

SELECTION REQUIREMENTS

To qualify, you must meet one of the following options at the final filing date of this bulletin:

• OPTION I: 5+ years' experience in business analysis, requirements definition and information technology support.

• OPTION II: Associate’s degree* in information technology, computer science, management information systems, or related field -AND- 3+ years' experience in business analysis, requirements definition and information technology support.

• OPTION II: Bachelor's degree* in information technology, computer science, management information systems, or related field -AND- 1+ year experience in business analysis, requirements definition and information technology support.
   

*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page.

DESIRABLE QUALIFICATIONS

• Exposure to all phases of the Software Development Life Cycle (SDLC).
• Experience writing SQL queries.
• Experience working with agile methodology.
• Experience using low/no-code and AI tools.
• Practical knowledge of financial systems and workflows used in accounting or finance operations.

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE.

Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE.

WHAT TO EXPECT AFTER APPLYING

This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:

• EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. 

• ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment which may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. 

• ELIGIBILITY: Applicants who successfully pass each (and all) recruitment steps will be placed on an eligible list which will remain active for approximately nine (9) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list.

Questions regarding this posting may be e-mailed to [email protected].

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