- Location
- South Africa
- Workplace
- Remote
- Type
- Full-time
- Department
- PH
- Seniority
- Manager
- Source
- Lever
Description
About Central
Central builds AI agents that do real work for businesses. Our agents answer phones, book appointments, look up records, and manage customer follow-ups among other tasks. We are rapidly expanding into back-office workflows, and we need a driven individual to join our team as a Customer Success & Account Manager.
This role is critical as you will own the customer relationship from onboarding through to retention and expansion. You will be expected to configure AI agents, troubleshoot issues, and ensure that customer needs are met promptly and efficiently.
Benefits
Fully remote work environment with a focus on performance and results.Opportunity to work with cutting-edge AI technology and contribute to its development.Collaborative team culture that promotes learning and growth.Professional development opportunities to enhance your skills.Engagement with a diverse team across various countries.Competitive compensation package based on experience.