Student Success Manager, Gadigal Centre (Identified)

• 2 x Full time continuing (contingent on funding) roles

• Make a meaningful impact on the academic success and university experience of Aboriginal and Torres Strait Islander students

• Base Salary $131,108 + 17% superannuation 

About the opportunity

This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW).  

If you identify as an Aboriginal and/or Torres Strait Islander person, please submit a copy of your Confirmation of Aboriginality with your application.

The Gadigal Centre is the University of Sydney's dedicated student centre for Aboriginal and Torres Strait Islander students, providing academic, pastoral and cultural support services to Indigenous students to help them achieve their full potential.

The Gadigal Centre is dedicated to supporting Aboriginal and Torres Strait Islander students throughout their university journey. As the Student Success Manager, you will play a key leadership role in enhancing academic success, student engagement and retention outcomes through culturally responsive support services and programs. Working closely with students, academic leaders and professional staff across the University, you will help create an inclusive and empowering environment that enables Aboriginal and Torres Strait Islander students to thrive.

Your key responsibilities will be to:

• provide culturally safe, holistic student success support for Aboriginal and Torres Strait Islander students

• lead academic success, student engagement and retention initiatives across the Gadigal Centre

• oversee learning support programs, scholarships and student support services to improve student outcomes

• work closely with students, Associate Deans Indigenous, faculties and University support services

• analyse and report on student engagement, retention and academic progress data to inform service improvement

• lead, support and develop staff delivering student engagement, advancement, learning support and student success services

• support the coordination of events, programs and opportunities that enhance the student experience and strengthen community connections.

About you

• demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies, cultures and contemporary issues

• experience supporting students, preferably within a tertiary education environment

• demonstrated experience leading and developing staff and fostering high-performing teams

• experience using data and reporting tools, including Power BI, CRM systems and other student management platforms

• tertiary qualifications in a relevant field, or an equivalent combination of training and experience

• confirmation of Aboriginality and a current Working with Children Check, or willingness to obtain one.

The University of Sydney YURA Network, formally the Aboriginal and Torres Strait Islander Staff Network promotes sharing of experiences, networking and professional support for career development and mentoring. It is supported by the Aboriginal and Torres Strait Islander Employment Plan 2022-2024  that aims to increase employment and development opportunities for Aboriginal and Torres Strait Islander staff.

The University recognises that the cultural load undertaken by Aboriginal and Torres Strait Islander staff on behalf of the University culturally enriches the institution. It also advances the University’s commitment to empowering Aboriginal and Torres Strait Islander staff and communities. Engagement with cultural duties, engagement with Aboriginal and Torres Strait Islander traditional knowledge holders and navigating cross-cultural interactions are recognised as crucial elements of this role and will be allocated appropriate time in workloads, including work plans, and will be considered in criteria for promotion. 

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations 

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to have engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tooba Fida, Recruitment Operations by email to [email protected]

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Tuesday 18 August 2026 11:59 PM