Director of Public Relations and Marketing

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

WE ARE HIRING

We have a wonderful opportunity for a Director of Public Relations & Marketing Communications.

We’re looking for a marketing and PR professional for this department head role. A passionate content strategist who is savvy with 360 marketing, with an ability to apply that expertise to domestic, regional and international markets. Fluent English and people skills are critical, competency in Vietnamese a bonus. This is a resort-based position reporting into the Director of Marketing. You’ll have the opportunity to drive and take ownership in building awareness of Four Seasons as a luxury hospitality brand and our Resort as the destination of choice in Vietnam.

Four Seasons Resort The Nam Hai, awarded Two Michelin Keys and recognized as a Forbes Five-Star resort for eight consecutive years, is an idyllic beachfront retreat on Vietnam's culturally rich central coast. Set across 35 hectares of lush tropical gardens with more than 4,500 coconut palms and a pristine one-kilometre stretch of Ha My Beach, the resort offers effortless access to three UNESCO World Heritage Sites: Hoi An Ancient Town, My Son Sanctuary, and the Imperial City of Hue. Conveniently located just 30 minutes from Da Nang International Airport and 15 minutes from Hoi An, the resort seamlessly blends cultural discovery, world-class luxury, and beachfront serenity.

Four Seasons is a global brand synonymous with the highest standards in luxury hospitality. Four Seasons Hotels and Resorts currently operates 121 hotels and resorts, and 46 residential properties in 47 countries around the world, with 50 projects under development. We rank among the world's best hotels and prestigious brands in reader polls, traveller reviews and industry awards.

If this sounds like the next career move you’re looking for, please get in touch.

Director of Public Relations & Marketing Communication

• Full Time

• Position is Resort based with periodic travels to the Ho Chi Minh City Sales Office

• Report to Commercial Director

Overview:

• Develop and execute a strategic plan including PR, social media and other marketing communications channels to support the business objectives of the resort.

• Deploy a creative content strategy across multiple owned and earned channels.

• Manage image and reputation management.

• Work closely with operational departments on marketing and promotions.

Education:

• A university degree in journalism or communications or equivalent experience in public relations or journalism.

Desired Skills & Experience:

• A minimum of five to seven years experience in a public relations and/or marketing communications capacity with Four Seasons or another related organization.

• Strong and effective interpersonal skills.

• Proven relationships with media, community and business contacts that have delivered demonstrable results, and the personality to maximize these contracts.

• Excellent English communications skills (verbal and written), a strong sense of quality and a creative mind set. Multilingual capability would be an added advantage.

• A self-starter that can multi-task and prioritise.

• Proficiency in leveraging social media networks (Facebook, Instagram, etc.) and related monitoring tools (Olapic, Cision etc.).

• The ability to create newsworthy events, develop story ideas and follow through with pitch leads. A portfolio highlighting writing samples, project and media plans will be required