- Location
- American Fork, Utah, United States
- Workplace
- Remote, Onsite
- Department
- Customer Success
- Education
- High School
- Visa
- Not sponsored
- Source
- Greenhouse
Description
ABOUT LVT
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.
We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
- A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
- Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
- Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
ABOUT THIS ROLE
We're looking for an organized, detail-oriented Configuration Specialist to own the initial setup and activation of new security units, offering knowledgeable recommendations that drive efficient, accurate configurations. You'll validate hardware setup and placement, assign and track units in our Video Management System, and configure cameras, presets, and settings to spec. Working cross-functionally with project managers, technicians, and support staff, you'll help ensure every unit reaches the field ready to perform.
This is a full-time, onsite role based at our American Fork, UT headquarters. Note: this position also requires registering with the State of Utah as an Alarm Agent, a process that includes a federal background check, fingerprinting, and an application — separate from the standard background check completed for general employment eligibility at LVT.
ROLE RESPONSIBILITIES
- Recommend system configurations that maximize efficiency and value for the customer.
- Complete the activation checklist for each new security unit, validating proper hardware setup and placement.
- Assign and log new units in the Video Management System (VMS) for accurate tracking and monitoring.
- Clear analytics and settings on each unit's hardware to guarantee a fresh, reliable start.
- Configure and validate presets, including camera angles, views, and other predefined settings.
- Verify and set accurate dates and times on each unit to maintain synchronization.
- Configure cameras remotely to optimize image quality, focus, coverage, and analytics performance.
- Maintain thorough, accurate records of each configuration, including completion forms and documentation.
- Escalate and resolve complex technical issues by collaborating cross-functionally with specialized teams.
- Partner with project managers, technicians, and support staff to drive successful, on-time activations.
OUR IDEAL CANDIDATE
- Technical Aptitude: Comfortable working hands-on with hardware components and software applications, with a solid understanding of video analytics and surveillance systems.
- Troubleshooter: Strong troubleshooting, problem-solving, and critical-thinking skills, with the ability to identify and resolve technical issues independently.
- Detail-Oriented: Sharp attention to detail and excellent organizational skills, able to manage multiple configurations simultaneously without dropping accuracy.
- Clear Communicator: Effective verbal and written communication skills that support close collaboration with teammates and project managers.
- Self-Starter: Able to take ownership of assigned tasks and work independently while adapting to shifting priorities and deadlines.
- VMS-Familiar: Familiarity with Video Management Systems (VMS) and related software applications is a plus.
- Experienced: Prior experience configuring security or surveillance systems is a plus.
- Qualified: High school diploma or equivalent required; additional technical certifications or training is a plus.
BENEFITS
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
