SAP Consultant

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

• Act with urgency, accountability, and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

Job Description:

Join Pitney Bowes as SAP Consultant

Years of Experience: 2-3 years

Role: Fulltime(hybrid – 3 days/week in office)

Job Location: Pune

Job Summary

We are looking for an SAP Order-to-Cash (O2C) Functional Consultant with 2–3 years of experience in SAP O2C processes. The ideal candidate should have strong functional expertise in Billing, Accounts Receivable, Cash Application, Collections, and FI-SD integration. The candidate will work closely with business users to understand business requirements, prepare functional design documents, and provide application maintenance and production support for SAP solutions.

Key Responsibilities

• Gather, analyze, and document business requirements from business stakeholders.

• Translate business requirements into Functional Design Documents (FDs/FDDs).

• Configure and support SAP Order-to-Cash business processes.

• Provide Application Maintenance Support (AMS), including incident resolution, root cause analysis, and production support.

• Support SAP Billing, Accounts Receivable, Cash Application, and Collections processes.

• Coordinate with ABAP developers for custom developments, enhancements, interfaces, reports, and forms.

• Perform functional testing, integration testing, and support User Acceptance Testing (UAT).

• Work closely with cross-functional teams, particularly SAP Finance (FI), to ensure seamless FI-SD integration.

• Prepare functional documentation, test scripts, and end-user guides.

• Support system enhancements, change requests, and continuous process improvements.

Required Skills & Experience

• 2–3 years of hands-on experience as an SAP Functional Consultant in the Order-to-Cash (O2C) process.

• Strong functional knowledge of:

  • SAP Billing

  • Accounts Receivable (AR)

  • Cash Application

  • Collections Management

  • Order-to-Cash (O2C) business processes

  • FI-SD Integration

• Experience in gathering business requirements and conducting functional workshops.

• Experience in preparing Functional Design Documents (FDs/FDDs).

• Hands-on experience providing Application Maintenance Support (AMS) in production environments.

• Understanding of SAP configuration and standard business processes.

• Experience supporting incident management, problem management, and change management activities.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent communication and stakeholder management skills.

Nice-to-Have Skills

• Basic understanding of Artificial Intelligence (AI), Machine Learning (ML), and Generative AI concepts and their application in enterprise business processes.

• Exposure to Large Language Models (LLMs) such as Azure OpenAI, OpenAI GPT, Microsoft Copilot, or similar AI platforms.

• Knowledge of AI-driven automation opportunities within Order-to-Cash (O2C), Accounts Receivable, Collections, and Customer Service processes.

• Experience working with SAP Business AI, SAP Joule, SAP Analytics Cloud (SAC), or AI-enabled SAP solutions is an added advantage.

• Familiarity with AI-powered tools for business process optimization, document processing, intelligent invoice matching, cash application, and predictive analytics.

Educational Qualification

• Bachelor's degree in Engineering (B.E. or B.Tech.) from a recognized university.

Eligibility Criteria

• 2–3 years of relevant SAP functional consulting experience.

• Proven experience working on SAP implementation and/or support projects.

• Ability to work effectively with business users, technical teams, and cross-functional stakeholders

The Team

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.