- Location
- McLean, VA
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Internal Operations
- Source
- Lever
Description
By joining CrossCountry you will be instrumental in championing our “Better Experience” model, ensuring an exceptional experience for our candidates and the leaders who hire them. This role centers on high-touch executive coordination — complex scheduling, candidate travel, and seamless logistics — and is well suited to someone with executive assistant, executive support, or coordination experience. With guidance from experienced leaders, you will be pivotal in enhancing our candidate experience and contributing to the following areas:
Interview and Executive Coordination: Utilize automated scheduling tools to coordinate interviews across multiple leaders, calendars, and time zones, meticulously track candidate progress throughout the interview process, ensure timely communication, and welcome candidates visiting our McLean, VA office. This position entails a hybrid work arrangement, with presence at our McLean, VA office for three days per week.
Candidate Travel and Logistics: Own end-to-end travel arrangements for candidates and visiting leaders, including flights, hotel accommodations, ground transportation, and dinner reservations. Manage changes, cancellations, and day-of issues in real time with minimal disruption. Prepare, submit, and reconcile associated expense reports accurately and in line with firm policy.
Executive Support: Serve as a trusted coordination partner to Talent leadership by protecting calendar time, resolving conflicts before they surface, preparing materials ahead of interviews and debriefs, and keeping commitments on track. This work requires a high degree of independence, sound judgment, and discretion with confidential information.
Identifying Process Improvements: We value input from our coordinators, who are immersed in the logistics of our processes on a daily basis, and we encourage our coordinators to identify opportunities to enhance efficiency and enrich the candidate experience.