ServiceNow Engineer - ESG, Health & Safety

Req. ID:

JR111443 ServiceNow Engineer - ESG, Health & Safety

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Role and Responsibilities

• Design, develop, configure, and support ServiceNow platform solutions with a primary focus on ESG Management, Health & Safety Incident Management, and Audit Management.
• Configure and enhance ESG capabilities including Metric Definitions, Data Collection, ESG Reporting, Disclosure Frameworks, Goals & Targets, Attestations, and Sustainability Program Management.
• Develop and support Health & Safety processes including Incident Reporting, Investigations, Corrective Actions, Safety Observations, Hazard Management, and Regulatory Reporting.
• Configure and enhance Audit Management capabilities including Audit Planning, Audit Engagements, Findings, Recommendations, Action Tracking, and Remediation Management.
• Develop workflows, integrations, APIs, dashboards, reports, workspaces, and automation solutions using ServiceNow platform capabilities.
• Leverage AI-powered capabilities such as Now Assist, AI Search, Predictive Intelligence, and workflow automation to improve user experience and operational efficiency.
• Collaborate with business stakeholders to translate requirements into scalable and maintainable ServiceNow solutions.
• Support testing, deployments, upgrades, troubleshooting, performance optimization, and production support activities.
• Create and maintain technical documentation, knowledge articles, and solution design artifacts.

Qualification / Requirements

• 3-5 years of hands-on ServiceNow development and implementation experience.
• Experience with ServiceNow ESG Management, Health & Safety Incident Management, and Audit Management applications.
• Strong ServiceNow Platform development experience including Flow Designer, Integration Hub, Reporting, Workspaces, Platform Configuration, and Automation.
• Proficiency in JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and ServiceNow APIs.
• Experience building integrations using REST APIs, SOAP services, and enterprise integration patterns.
• Familiarity with AI-powered capabilities such as Now Assist, AI Search, Predictive Intelligence, Virtual Agent, and GenAI-enabled experiences.
• Understanding of ServiceNow platform architecture, security, governance, performance optimization, and upgrade management.
• Knowledge of ESG reporting, sustainability metrics, workplace safety, audit processes, compliance requirements, and operational governance.
• Strong analytical, troubleshooting, communication, and stakeholder collaboration skills.
• Experience working in Agile product delivery environments.

Job Profile(s):

Software Engineer E2

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.