ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

The Senior Governance and Frameworks Manager – Business Resilience develops and oversees ASX’s Business Resilience Frameworks, mainly the Critical Business Services (CBS) Framework, to ensure key financial market services are identified and managed. This role incorporates regulatory standards (ASIC MIRs, RBA FSS, APRA CPS 230, etc) to unify and strengthen operational resilience across the organisation

Your Team

The Business Resilience Centre of Excellence is responsible for building enterprise resilience capability across ASX, ensuring critical operations and services are identified, tested, and protected in line with regulatory expectations. This role will initially lead the design, build and implementation of the Critical Business Services Framework, working closely with technology, operations, and risk teams to embed consistent resilience practices and data-driven insights across the organisation.
 

Your responsibilities

• Design, build and implement the Critical Business Services Framework, defining principles, taxonomy, and standards for identifying and mapping critical services.
• Embed alignment to ASIC MIRs, RBA FSS, and the principles of APRA CPS 230, ensuring ASX’s approach meets or exceeds regulatory expectations.
• Define and maintain the enterprise data model for critical business services, capturing dependencies across people, process, technology, vendors, and facilities.
• Establish governance and quality-assurance routines to support consistent application and ongoing improvement of the framework.
• Partner with Technology Resilience, Enterprise Risk, and Operations teams to ensure integration with business continuity, service management, and recovery planning.
• Roll out an enterprise wide, fit for purpose suite of resilience frameworks and policies commensurate with the size and complexity of the organisation. 
• Develop and maintain reporting dashboards, impact tolerances and metrics (KRIs/KPIs) to monitor framework adoption, resilience performance, and impact tolerances.
• Maintain and lead the lifecycle of service for the business resilience framework : identification > assessment > monitoring > improvement.   

Your experience and qualifications

Must have

• 10+ years’ experience in operational resilience, business continuity or operational risk in a financial-services or market-infrastructure environment.
• Strong understanding of Critical Business Services / Critical Operations under CPS 230, ASIC MIRs, and RBA FSS.
• Proven experience designing, building and maintaining criticality frameworks or other enterprise-level frameworks, standards, or governance models.
• Knowledge of process mapping and dependency modelling tools (ServiceNow, Signavio, or equivalent).
• Strong stakeholder engagement and influencing skills across executive, technology, and risk domains.
• Tertiary qualifications in business, finance, risk management, or a related discipline.

Nice to have

• Experience working within or alongside financial market infrastructure (exchange, clearing house, or CCP).
• Familiarity with resilience testing, scenario analysis, and impact-tolerance setting.
• Exposure to data architecture or configuration of ServiceNow resilience modules.
• Industry certifications such as CBCI, MBCI, ISO 22301 Lead Implementer, or similar.

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.