Senior Project Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your role
Love solving problems, rallying teams, and turning ambitious plans into real outcomes? At Kyndryl, Project Managers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day.

In this role, you’ll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl’s reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.

What you will do
Plan and Execute Projects
•Build detailed plans that define scope, milestones, dependencies and deliverables
•Prioritize work to focus on the activities that drive the greatest impact
•Manage risks proactively by identifying potential issues early and implementing mitigation strategies
•Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise

Lead and Align Teams
•Coordinate cross-functional teams including technical, account and partner roles
•Drive collaboration to maintain alignment and smooth handoffs across groups
•Coach and support team members to achieve high performance while meeting deadlines
•Facilitate governance and cadence meetings to keep everyone informed and accountable

Monitor and Deliver Outcomes
•Track progress against milestones and adapt plans as priorities shift
•Ensure SLA adherence and consistently meet or exceed customer expectations
•Manage budgets and performance metrics to optimize delivery quality and efficiency
•Resolve issues decisively to keep projects on track and maintain customer confidence

Communicate and Influence
•Act as primary point of contact for delivery with customers and internal stakeholders
•Translate complex project information into clear, actionable updates
•Provide insights and guidance to inform decision-making and maintain alignment
•Foster trust and transparency through consistent, professional communication

Build Partnerships
•Strengthen customer relationships through proactive engagement and responsiveness
•Support a “one team with the customer” mindset that aligns priorities across all parties
•Embed with customer teams when needed to enhance visibility and add tangible value
•Represent Kyndryl with credibility and integrity in every interaction

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required skills and experience

•SCRUM or Project Management skills
•Basic IT knowledge (Architectural)
•Organization and planning skills
•Teamwork with “one team” philosophy

Preferred skills and experience

•MS Project or other Project Management software
•Excellent written and verbal communication skills
•Ability to interact confidently with stakeholders of all levels

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.