Security Officer Customer Engagement

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Unarmed Patrol Customer Engagement in Boston, MA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide professional customer service. You will communicate clearly with visitors and staff while using technology to document observations and respond to routine security-related needs. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity come first.

Position Type: Part Time

Pay Rate: $22.05 / Hour

Job Schedule:

DayTimeSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors at a financial services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of interior and exterior areas, including office spaces, parking areas, entrances, and the business perimeter; working environments and conditions may vary by location.
• Monitor access points and visitor activity, verify credentials as required by site procedures, and report unauthorized access or suspicious activity to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and documenting relevant details.
• Complete required activity logs, incident reports, and shift communications while maintaining a professional presence that helps to deter unwanted activity.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Customer service experience is preferred.
• Experience with access control and badge systems is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1664392