Guest Support Services - Part Time (16 Hours, Every Saturday & Sunday 1:30pm-10pm
Boston Medical Center
·1 week ago
- Salary
- $17 – $21
- Location
- Boston, United States of America
- Type
- Part-time
- Department
- Customer Service
- Education
- High School
- Source
- Workday
Description
POSITION SUMMARY:
Under direct supervision of the Telecommunications/Operator Services Manager, operates the hospital’s telephone paging, alert and contingency recall systems. Provides patient, services and staff related information to the general public, patients, hospital staff and maintains on-call/rotation schedule for clinical staff.
Position: Guest Support Services
Department: Guest Support Services
Schedule: Part Time (16 Hours, Every Saturday & Sunday 1:30pm-10pm, Rotate Holidays SEIU)
JOB REQUIREMENTS
EDUCATION:
Work requires a High School level of education
EXPERIENCE:
Six to twelve months of previous experience with telecommunications equipment, on-line databases and paging systems.
KNOWLEDGE, SKILLS, & ABILITIES:
Work requires the analytical skills to gather and interpret data and to follow established procedures.
Work requires the ability to exchange information on factual matters, schedules, appointments, greet visitors, explain hospital policies or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors or hospital employees.
Work requires regular sitting.
Work requires ability to check documents for accuracy.
Work requires regularly inputting/retrieving data from computer systems.
Compensation Range:
$17.93- $21.43This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
