Distribution Coordinator

About Site

Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses.

Position Summary

We have an opportunity for a Distribution Coordinator to join our team supporting clinical supply distribution across a diverse customer portfolio. This role ensures all work is performed in compliance with regulatory requirements, good manufacturing practices, and standard operating procedures. The position involves coordinating shipments, processing orders, and maintaining accuracy in documentation. It’s a great opportunity to contribute to a team dedicated to quality and operational excellence.

Shift: M-F 9:30am-6pm
Location: Kansas City, MO
100% Onsite

The Role

• Coordinate and dispatch shipments of clinical trial material to clinical sites.
• Process orders and assemble folders generated both on-site and offshore.
• Audit folders for accuracy against customer requests and source documentation.
• Support same day, 24-hour, 48-hour, bulk, sample, and Just-in-Time order requests.
• Ensure 95% completion of work to floor the day before and meet shift processing expectations.
• Verify billing codes for accuracy.
• Identify and resolve distribution issues related to operations, systems, processes, or technology.
• Collaborate with Distribution Project Coordinators to support issue resolution.
• Enter Right First-Time data entries to track and trend downtime codes.
• Understand customer expectations to ensure execution aligns with agreed scope of services.
• Maintain the distribution group mailbox and documentation in compliance with GxP standards.
• Support the distribution execution group to resolve operational and documentation issues.
• Work with Quality, IT, Inventory, and other Supply Chain functions to resolve distribution issues.
• Coordinate with Import/Export and Distribution Project Coordinators for international order processing and documentation.
• Use source documentation such as Distribution Summary and Distribution Master Checklist per Catalent Standards.
• Ensure study drug shipments comply with all applicable SOPs and customer-approved protocols.
• Acknowledge shipment dispatch in IVRS when required.
• Generate shipment documents for requested Clinical Trial Materials.
• Support investigations and resolve customer issues related to distribution.
• Perform other duties as assigned.

The Candidate

Minimum Requirements

• High School diploma required with a minimum of 2+ years of relevant industry or comparable experience.
• Experience with Enterprise Resource Planning systems (JD Edwards preferred).
• Strong project management and customer service skills.
• High attention to detail while managing multiple priorities under tight deadlines.
• Strong computer skills, including Microsoft Office and ability to learn new systems quickly.
• Ability to read, write, and speak clear English.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to coordinate and communicate effectively across internal and external teams.
• Ability to interpret written, oral, diagram, or schedule instructions.
• Strong mathematical and reasoning ability.

Preferred Skills & Background

• Associate’s degree preferred.
• Experience in distribution and cold-chain operations preferred.
• Knowledge and experience in current Good Manufacturing Practices (cGMP) and Food and Drug Administration (FDA) regulations preferred.
• Knowledge of exporting clinical trial materials preferred.

Why You Should Join Catalent

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition reimbursement.

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

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