- Location
- ZA
- Type
- Full-time
- Department
- Customer Service
- Experience
- 2+ years
- Closing date
- Today
- Source
- Vincere
Description
You will configure workflows, rules and strategies within credit and collections systems, then follow changes through testing, UAT and release. You will also monitor key jobs, integrations and scoring processes, investigate issues when they arise and keep the configuration and change history clear enough to support audit and compliance requirements.
Profile for success
- You have 2–4 years of experience in business analysis, systems analysis or a configuration-focused role. Your experience is likely to include credit, lending, collections or debt recovery, together with hands-on testing and support of business-critical systems.
- You can explain a configuration change you made, how you assessed its impact and how you knew it worked. You are comfortable working through production issues with operational users, technology teams or vendors, and you write clear records of the change, investigation and outcome.
- A bachelor’s degree in information systems, business analysis, finance or a related field is preferred; relevant equivalent experience will also be considered.